What are the responsibilities and job description for the Lead Technical LMS Administrator position at General Atomics?
Job ID#: 26247BR
Company: General Atomics
Job Title: Lead Technical LMS Administrator
Job Category: Human Resources
City: San Diego
State: California
Full-Time/Part-Time: Full-Time Hourly
Job Summary
General Atomics (GA), and its affiliated companies, is one of the world’s leading resources for high-technology systems development ranging from the nuclear fuel cycle to remotely piloted aircraft, airborne sensors, and advanced electric, electronic, wireless and laser technologies.
We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.
General Atomics is seeking an experienced Lead Learning Management System Administrator. This position designs and administers compliance and development training for GA using the GA&A Learning Management System (LMS), works with multiple business administrators and employees to provide high-level administrative functions in support of audit-ready corporate-wide training programs, partners with GA affiliate training organizations to ensure corporate-wide training initiatives are executed with consideration to differing business needs, and will be located on the Torrey Pines campus in San Diego.
DUTIES AND RESPONSIBILITIES:
Maintains a learning management system that will meet all GA&A compliance and Learning & Organizational Development (L&OD) needs and ensure data accuracy and integrity, with duties including but not limited to:
- Under the manager’s direction, leads the technical implementations of business-wide LMS processes, reporting, integrations, vendor case management, system and initiatives as part of the corporate-wide LMS Governance board;
- Contribute and manage to the LMS roadmap related to planned enhancements, improved user experience, system health and performance, feature deployments and more;
- Administers LMS and third party servers, user accounts, and network security, adds/deletes resources, monitors accounts, resets passwords, and maintains system parameters in our secure environment;
- Gathers data and consults with management and subject matter experts to translate business objectives into LMS requirements;
- Provides ongoing technical support across the organization support for software updates, configuration, troubleshooting, debugging, and user access testing in conjunction with the LMS vendors, LMS Administrators, and ITS;
- Drives best practices related to data integrity, naming conventions, training records and training documentation for the LMS;
- Generates and analyzes LMS usage activity, course evaluation, compliance and additional metrics on a regular basis, supporting individual business compliance reporting as needed;
- Creates/publishes/archives online/instructor-led courses, creates/assigns training curricula, designs complex certifications, checklists, tests, materials and more;
- Contributes to the success of the GA LMS admin members and their internal client (e.g. EH&S, L&OD, etc.) objectives through support, communication, training and involvement;
- Creates email templates, reports, dashboards, and rule-based workflows.
- Maintains the strict confidentiality of sensitive information.
- Performs other duties as assigned or required.
Job Qualifications
- Typically requires a Bachelors degree in Business Administration with an emphasis in Human Resources, Organizational Development or a related discipline and six or more years of progressive professional experience in a Human Resources department. May substitute a certificate in human resources from a recognized organization and/or equivalent experience in lieu of education.
- Experience with online learning management systems and e-learning is required, Cornerstone experience is strongly preferred;
- Experience training program administration, process improvement, or project management is also preferred;
- Proficiency in the use of business software including Microsoft Word, Excel, Outlook, and PowerPoint, and Abode Acrobat Professional is required;
- Knowledge of online learning and web/cloud-based applications;
- Knowledge of principles and practices of training preferred;
- Proficiency in reporting and analysis methods;
- Strong attention to detail and data accuracy;
- Excellent analytical and interpersonal skills to identify issues, evaluate problems, policies, procedures and formulate an effective course of action;
- Ability to interact effectively with various levels internal and external to the organization;
- Detailed oriented and highly organized;
- Ability to communicate effectively orally and in writing.
Travel Percentage Required : 0% - 25%
US Citizenship Required? Yes
Clearance Required? No
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