What are the responsibilities and job description for the Customer Account Specialist - Seattle, WA position at General Mills?
OVERVIEW
As a Customer Account Specialist (CAS) you will drive incremental volume growth and sustain existing volume by owning relationships with operators and selling company product lines across our K12, Colleges & Universities, Healthcare, Commercial, and other Non-Commercial channels. The W3 team is looking for a CAS for the Seattle, WA market.
You will work closely with the Account Executive (Distributor Managers) and communicate regularly with the Region Manager while providing expertise to your customers regarding our products and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical distributor and industry events (ie. Food Shows, Distributor Sales Meetings, etc).
Strong candidates will demonstrate a desire to sell and grow sales as well as a desire to work as a team with the Account Executive in the Seattle market and the rest of the W3 team.
In this role you will develop your sales skills as you gain a lot of experience working with both National Distributor Sales Representatives (Sysco and US Foods) and Local Distributor Sales Representatives (Harbor Foodservice).
This role is located in Seattle, WA. The health and safety of our employees is always our primary concern. However, in working with the business leader, it has been determined that there will be a benefit to having the employee live in-market, and relo will be activated upon acceptance of the offer. Specific relocation timing will be discussed during interviews, if applicable.
KEY ACCOUNTABILITIES
Sustain and drive incremental volume
- Identify and sell General Mills foodservice products to key operators across territory to grow volume of Region
- Collaborate with the Region's Account Executives to create pull through demand for core gaps and innovation
- Work closely with distributors to train on our products that fit in commercial to obtain leads
Leverage Analytics and tools (i.e. Salesforce, Firefly) to identify and close on new opportunities
- Develop strategic geographic call patterns to maximize call coverage (12 – 15 consultative calls per week to sell in 25 additional slots to operators per month)
- Develop and leverage local operator opportunities (product and promotion)
Other Accountabilities
- Place & activate new items
- Support critical distributor and industry events
MINIMUM QUALIFICATIONS
- High School Diploma
- Strong interpersonal & communication skills
- Win as a team (team player)
- Self-motivated with ability to maintain workload from remote office
- Must meet minimum 12-month time in role requirement before applying
PREFERRED QUALIFICATIONS
- 2 years of industry experience
- Problem solving skills
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