Job Posting for Credit and Collections Associate at General Plumbing Supply
About US: General Plumbing Supply is one of the largest independent wholesale distributor of plumbing, heating, cooling and industrial products in the Northeast. With 22 locations and 13 showrooms showcasing decorative kitchen and bath products, GPS is a growing company with an active environment for employees and customers. GPS was started in 1910 and remains under family-ownership.
General Plumbing Supply is looking for a Credit and Collections Associate to join our Accounts Receivable Department based out of our Corporate Headquarters in Piscataway, NJ.
Responsibilities
Processing credit applications
Collect outstanding payments from clients, via telephone and/or email communication
Reviewing status of client accounts and monitoring aging receivables
Communicating directly with clients via email and phone to resolve any invoicing concerns and secure payments on a timely basis.
Posts customer payments by recording cash, checks, and credit card transactions.
Updates receivables by totaling unpaid invoices.
Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers
Other duties as assigned, as this department works together to manage team workload
Requirements
Computer proficiency a must and experience with Eclipse ERP (or Epicor products) a plus. Strong Excel skills required.
Strong customer service and communication skills, both written and verbal, required as there is extensive client interaction in this role.
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