Entry Level Account Manager

Medical Diagnostic Laboratories, LLC (MDL) is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease. Our main theme of research is in the field of Gynecology, Infectious Diseases, Tick-borne Diseases, Mycology.  

MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team!  

As an Entry-Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.  

Responsibilities:   

• Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients.  
• Establish positive long-term client relations.  
• Educate and train clients, research problems and coordinate solutions between the laboratory and client.  
• Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies.  
• Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required.  
• Maintain knowledge of competitors and their presence in assigned territory.   

Requirements:   

• 1-3 years of successful customer service experience. 
• Medical Assistant certification or Associate Degree, BA/BS preferred.  
• Confirmed ability to establish, maintain and retain loyal relationships while successfully managing service requirements of clients is critical for success in this position.  
• Well developed multi-tasking and organizational skills are keys to success.  
• Energy, motivation, enthusiasm, and integrity.  
• Excellent written and verbal communication skills.  
• Must demonstrate sound judgment and decision making ability.   
• Computer proficiency in MS Office, Excel, e-mail and internet functions.  
• Knowledge of laboratory testing and competing products.  
• Must be able to travel within the coverage area and occasionally nationwide.   

We Offer:   

• Competitive Salary & Commission Plan  
• Company Car  
• Medical, Dental & Vision Insurance  
• Short and Long Term Disability  
• Life Insurance  
• Dependent Care Flex Spending Account   
• Legal Plan & Identity Theft Protection  
• 401(k) Plan  
• Paid Sick, Vacation, & Holiday   

Visit us at http://www.mdlab.com.  

Medical Diagnostic Laboratories is an equal opportunity employer.