Training Coordinator

Are you calm and cool under pressure? Do you organize for fun?

At GeoComply, our mission is to empower the future of digital trust. We operate at the center of a new generation of cybersecurity companies, leveraging today's geolocation data to make better risk-based decisions. Working as a critical piece of the security infrastructure for some of the world’s largest tech companies like DraftKings, FanDuel, the BBC and Akamai, we are the global market-leader for compliance-grade geolocation data and a critical piece of the decision engine. We have big plans in the next few years, including a targeted US IPO and various M&A opportunities.

At the heart of it all is people - we are deeply committed to creating and sustaining a world-class experience for our employees, customers, and partners.

Our Training team is delivering exciting, well-designed training to our customers, regulators, and our internal team on all aspects of our products and services. We need support creating delightful and seamless experiences for all of those audiences. If you are someone who is interested in learning more about geolocation technologies (you’ll know a lot about that), training design and delivery (we’re committed to excellence!) and everything that goes into a well rounded training program then this is the opportunity for you!

What You Will Be Doing

• Update Learning Management System (LearnUpon) in the following areas: session creation & attendance tracking, report creation & monitoring, input learning assignments, troubleshooting
• Support logistics and administration for internal and external training programs
• Coordinate and run point on external and internal training events, including workshops, webinars, info sessions, both virtual and in-person
• Directly oversee training schedules, ensuring that programs are delivered on time and according to internal timelines
• Create pre- and post-training communications 
• Support with the preparation and maintenance of manuals/slide decks/training documents for internal and customer use
• Manage webinar & virtual training tools during online learning sessions ex: break out rooms, polls, Q&A, chatbox
• Collaborate  with the Training and Product Teams on creating presentations, videos  and other educational materials
• Support the Training team with projects  

About You

• Bias for action and a growth mindset
• Eager to learn and grow—you’ve likely had some post-secondary education or have equivalent professional experience in a similar role, and you continue to seek opportunities to level up your skills
• 2 years of experience as an Training Coordinator, Administrative Assistant, Event Coordinator or EA
• Experience with complex calendar, email, and documentation management 
• Experience organizing virtual events and presentations 
• Master troubleshooting skills that can solve common tech problems experienced by the webinar attendees - also stay cool under pressure
• Excellent verbal and written communication skills
• Experience working with LMS 
• Ability to juggle multiple priorities and signal for help if needed
• Ability to learn and adapt quickly in an agile environment 

Let us share why we think you’d love working with us.

• We have a track record of success and a vision and a plan for a promising future. GeoComply has close to 100% market share for player location regulatory compliance in the US gaming space. And we have fuelled that momentum with the expansion into new markets - media & entertainment and fintech.
• We are proud of our values and we live them in all of our actions, conversations, and work: There’s always a way; Together we can do more; Aim higher. Then higher; Act with integrity; For the greater good.

• We are proud to be part of a global team that develops award-winning solutions for some of the world’s largest and most innovative companies.
• We will support you on your learning journey. We invest in employee career growth and development. Our learning & development commitment includes leadership and technical development, a substantial budget for education and training, as well as dedicated work hours for self-study.
• We care about our team. Our GeoComply team is talented, has a bias for action, and is known for their positive attitude and energy. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits package.
• We care about giving back to the communities in which we live and work. GeoComply supports a  broad range of community initiatives through donations and employee volunteer activities.
• We know that work can be fun. We take the time to create employee events and experiences where everyone can connect and celebrate.

Now What? Send us your resume and a cover letter. We Can’t Wait To Meet You.

At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion. We know that diversity of experience and thought has led to connection, innovation, and our company’s success. We welcome applicants of all backgrounds, experiences, beliefs, and identities.