General Manager

The General Manager is responsible for the day to day operations.

• Operations Management.
• Be accountable for all facets of the operation including the following:
• Oversees daily operations of a high-volume F&B operation
• Perform opening and closing duties
• POS – front and back of the house operations
• Manage atmosphere of the property including lighting, music, and temperature levels
• Manage all inventory and equipment
• Book DJs and Promoters
• Financial Management
• Oversee and assume responsibility for all financial aspects of the operation including the following:
• Controls operational cost and identify ways to increase profit
• Verify all daily sales transactions
• Proper cash handling procedures
• Oversees bank deposits based off a corporate approved schedule
• Authorize comps and voids for service personnel
• People Management
• Develop management team and all employees in areas including personal growth, operational knowledge, interpersonal skills, and teamwork
• Work with managers to create optimal work schedules for each department
• Source and recruit FOH & BOH team members
• Create agenda and conduct periodic management meetings
• Schedule, conduct and document employee reviews
• Recruit, Interview, hire, document, and train new front of the house employees
• Guest Relations Management
• Establish a rapport with guests to promote good will
• Primary liaison for our clientele
• Address guest complaints and problems effectively and courteously on an as needed basis
• Compliance
• Assure Compliance with and uphold applicable policies and requirements of employment laws and Gerber Group policy and procedures including the following:
• Food Handler’s Certification
• Complete opening sanitation checklist, assign sanitation projects to hourly staff, and adhere to sanitation guidelines as prescribed by standing state and city codes
• Maintain quality standards including consistency and presentation
• Ensure proper storage according to standing operating procedures
• Adhere to standing “zoning” procedures
• Maintain a clean and orderly work area to ensure safety
• Alcohol Awareness Certification (where applicable)
• Sexual Harassment/Discrimination Training
• GERBER GROUP HR Policies and Procedures
• Reporting
• Document appropriate information in Management Log Book/Software Programs and review daily
• Review pertinent Rating Reports and make appropriate adjustment
• General
• Complete projects as assigned in a timely manner
• Attend appropriate management meetings and periodic informational meetings
• Cultivate personal growth and entrepreneurial skills based on reviews and feedback from supervisors.
• Maintain a well-manicured appearance and persona that reflects the established image of the company

Salary : $80,000 - $100,000