Diagnostic Technician-Germain Ford

Due to our continued growth, Germain Ford is hiring Diagnostic Technicians. This position requires a high degree of integrity and professionalism with customers and fellow employees, excellent communication skills, and the ability to efficiently maximize your day. Drivability Technicians should work to meet or exceed the customer s service expectations.

About the Company:

At Germain Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Our promise is to keep delivering the same award-winning customer service and value that our community has come to expect from our dealership through the years. That excellence is only possible through the foundation of our talented and valued employees. 

Overview of Your Role:

As a Germain Ford Technician, you will be responsible for a variety of Ford / Lincoln related diagnosis, repair and maintenance activities on vehicles at our dealership. Your increasingly broad knowledge of how the complex components of a vehicle interact will be critical as you work in accordance with factory and dealership standards. In the end, your goal is to perform high quality work that not only delivers on, but also exceeds, dealership and customer expectations.

Responsibilities:

• Check engine performance, spark plugs, and engine warning light.
• Determine appropriate maintenance and repairs.
• Test drive customer vehicles as necessary.
• effectively use hand tools and automotive diagnostic equipment.
• Interpret manufacturers specifications.
• Repair customer vehicles to manufacture specifications.
• Effectively communicate vehicle situation with service advisors, so they in turn can communicate with customers.
• Stay up to date with training programs and related service news.
• Train apprentice employees as necessary.

Requirements:

• Problem Solver
• Time Management
• 2 years of diagnostic experience
• Customer Service
• Quality focused
• Ford experience preferred

Your Benefits:
We deeply value the dedication of our employees and offer a robust benefits package to show our appreciation.

• Generous and competitive compensation to include incentive pay based on hours flagged.
• Paid Time Off to allow for work/life balance.
• Health, dental, and vision insurance offerings (with portion paid by employer)
• Career advancement opportunities, we promote from within.
• 401(k) offering.
• ASE certification reimbursement.
• Continued education, specifically manufacturer’s web based and hands-on training.
• Employee discount.
• Off on Sundays