What are the responsibilities and job description for the Account Manager position at Giftogram?
About Us:
At Giftogram, our mission is to transform how organizations recognize and reward employees. We are a team of passionate individuals who believe hard work should be both recognized and celebrated. We seek to develop and support the right people, with the right chemistry, who continually ask questions, and in turn will develop and tactically execute good ideas. Building a great company is our goal. Quality individuals and getting the team right is our business plan.
Role:
Giftogram is looking for Account Managers to support our rapidly growing customer base, to help them with questions about our product, issues, track orders, and create & maintain relationships with our clients. The ideal candidate will be friendly, outgoing, fun to work with, self-motivated and highly organized. This role is responsible for servicing our customers as well as achieving a pre-determined amount of daily inbound and outbound communications to build and maintain relationships. You will become an expert in our business, our products, our resources, and our customers.
Requirements:
- A fun, outgoing, high-energy personality. If you like to sleep at your desk or if you are afraid to pick up a phone or meet new people, this is not the job for you.
- Detail-oriented, self-motivated, multi-tasker who thrives in a fast-paced environment.
- Excellent communication skills.
- Knowledge and understanding of current internet technologies and trends.
- The ability to work in a group or independently.
- Experience using CRM and project management software.
- Willingness to help provide our customers with the best experience possible in answering all their questions, placing their orders, and maintaining relationships with our customers.
Benefits:
- Competitive salary.
- Paid Time Off all major U.S. holidays.
- Full health benefits (medical, dental, vision)
- 401(k)
- We get to be creative on a daily basis
- We believe in autonomy and reward taking initiative
- We're a successful, fast-growing company with an entrepreneurial vibe (without commuting to NYC)
- We have fun!
Job Type: Full-time
Pay: $35,000.00 - $55,000.00 per year
Work Remotely
- Temporarily hybrid schedule due to COVID-19
Job Type: Full-time
Pay: $35,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Profit sharing
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
Ability to commute/relocate:
- Parsippany, NJ 07054: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Work Location: One location
Salary : $35,000 - $55,000