What are the responsibilities and job description for the Receptionist GHC (Admin) position at Gilchrist?
JOB DESCRIPTION SUMMARY:
Under direct supervision and/or according to detailed instructions, policies and procedures, greets and receives visitors and Gilchrist employees and the general public and refers same to appropriate staff members or department. Utilizes the OpenScape Contact Center Client Desktop application to answer telephone and system callbacks. Take and relay messages. Receives mail, UPS, Fedex and other deliveries. Sorts and distributes mail and notifies staff of deliveries and assists in delivery of packages to employees. Stocks Office supplies and monitors copier/printer and mail machine supplies. Responsible for organization of mailroom.
Education
High School Diploma
Experience
Knowledge, Skills and Abilities
- Customer service experience utilizing a patient and cheerful disposition and willingness to assist visitors, patients & families, general public and all levels of the organization in person and via phone.
- Excellent verbal and written communication skills.
- Ability to type tables and forms
- Skill in data analysis and interpretation
- Experience with an electronic medical record (EPIC preferred)
- Excellent Microsoft Office: Word, Outlook & Excel
- Electronic E-mail and scheduling system (Outlook preferred)
Licensures, Certifications
N/A
Physical Requirements
- A high level of mental and visual effort and strain
- Generally sedentary work, but requires standing and walking for up to approximately ten percent of work time
- Able to lift, carry up to 20 lbs.
Working Conditions
- Normal health care office environment with little exposure to excessive noise, dust, temperature and the like.
Conditions of Employment
Location: GBMC HealthCare · Hospice Admin
Schedule: Full Time, Day 8 Hour Shifts (8am - 4:30pm), 40