CSR - Customer Service Representative

Customer Service Representative

About Us:

Gill Studios, Inc. is a reputable manufacturer of high-quality printed products, located in Lenexa, KS. Established in 1934 by Forest P. Gill, it is a family-owned business that takes pride in its commitment to excellence. Gill-line comprises an extensive assortment of products catered to almost any business or industry. Some of the major products in the line include custom and stock decals and labels, bumper stickers, signs, magnets, and a growing line of computer and business products such as mouse pads, calendars, and point-of-sale signage. With ninety years of experience in the business, Gill Studios looks to the future with enthusiasm. Gill Studios is currently hiring full-time Customer Service Representatives who can provide an excellent experience to the customers by being available and responsive to incoming customer communications by phone and email and by providing product and service solutions in a timely, knowledgeable manner. The successful candidates must possess excellent listening, verbal, and written communication skills, the ability to meet performance objectives in a fast-paced environment, competency in basic computer use as well as keyboarding (40 wpm) including email and the internet, work effectively under pressure and maintain a positive attitude, prioritize and manage time efficiently, and have strong attention to detail. The job entails working Monday to Friday, 8:30 am - 5 pm, with possible overtime as needed. Gill Studios offers a comprehensive benefits package, including a 401(k) plan with company matching, dental insurance, health insurance, company-paid disability insurance, company-paid life insurance, employee assistance programs, flexible spending accounts, paid sick time, paid time off, and vacation after six months of employment. The company also has a referral program and offers a $500.00 Hiring Bonus after 120 days of employment. A high school diploma or equivalent is required for this position, and some college or continuing education is preferred but not mandatory. Knowledge of printing or graphic arts is a plus!

Job Type: Full-time

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Education:

• High school or equivalent (Required)

Ability to Commute:

• Lenexa, KS 66219 (Required)

Ability to Relocate:

• Lenexa, KS 66219: Relocate before starting work (Required)

Work Location: In person