General Manager

GLASSource is a local company that is part of the Basco and Lixil Group. Basco’s commitment to quality, innovation and customer service has set the standard for industry excellence. More than 60 years later, we’re committed now more than ever to supporting that vision through every employee, every customer, and every partner. Working together, we strive to delight every customer at every opportunity with our quality products and service.

Essential Duties and responsibilities include the following:
The General Manager of GLASSource will be responsible for leading the operations in alignment with corporate strategy. The General Manager will have P&L responsibility and will be held accountable to achieve both operational and budgeted financial goals. The General Manager is a strategic business role and must communicate effectively to all levels of the company.

1) Manage and develop direct reports including Production Manager, Maintenance Manager, Office Retail Manager, OEM Manager, HR Manager, and IT Manager.

2) Oversee daily business operations with an emphasis on People, Quality, Service, Cost.

3) Identify challenges and inefficiencies, develop action plans, and implement processes to improve business function. Study and learn ERP system to identify areas of improvement.

4) Oversee audits on manufacturing products and process to assess compliance with company procedures.

5) Maintain world class levels of quality and service in the eyes of employees and customers.

6) In conjunction with VP National Glass Sales, develop a growth plan to drive profitable increases in revenue.

7) Participate in formulating and administering company policy and developing long range goals and objectives, including but not limited to the direction, focus and visualization of activities in departments of responsibility to further the overall progressive goals and objectives and monitor their progress.

8) Engage with key accounts including quarterly customer visits

9) Continually drive towards capacity through training, process, and machine uptime

10) Enforce safety and PPE compliance through the organization.

11) Create and distribute KPI scorecard to leadership team on a weekly basis.

12) Use scorecard metrics to drive behavior throughout the organization.

13) Provide leadership in continuous improvement activities and successfully enable scalability to achieve our goals of meeting quality, cost and delivery objectives

14) Organize biannual “Blueprint meetings” including reviews and bonus allotment.

15) Create annual budget including revenue, expenses, and capital expenditures.

16) Work with corporate logistics to ensure compliance and efficient routing to support current and future objectives.

17) Manage labor including but not limited to hiring, pay, attendance reviews, and performance.

18) Coordinate with Finance and Human Resources to run 401k and benefits enrollment meetings.

19) Monitor key financial areas such as A/R, A/P, and Payroll. Approve relevant invoices for accounts payable.

20) Perform other duties as assigned by the Vice President of Operations

Core Competencies:

• Attitude: Maintains a positive attitude in all situations, is respectful and courteous, is a proactive problem solver and shares ideas, complains through proper channels while offering ideas improvement, demonstrates initiative in the absence of direct supervision, manages conflict and anger in appropriate ways.
• Customer: Is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met, responds to internal customers.
• Teamwork: Meets all team deadlines and responsibilities, listens to others and values opinions, helps team to meet goals, welcomes newcomers and promotes a team atmosphere.
• Quality: Is committed to quality in all areas. Is attentive to detail and accuracy, is committed to excellence, continuously looks for improvement, monitors quality levels, finds root cause of quality problems, owns/ acts on quality issues.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Education, Experience, and Skills:

Bachelor’s Degree in Industrial Engineering, Manufacturing Operations Management or related

8-10 years of Manufacturing Management and cross-functional experience which includes Fabrication and Assembly, Materials Management, Quality, and Process Improvements. Demonstrated ability to manage change, build trust and influence, and control outcomes. Experience and training in Six Sigma and Lean Manufacturing techniques. Microsoft Office Suite, ERP Systems (Fenevision, or Infor preferred) Extensive leadership, manufacturing, and quality control experience required. Ability to lead, direct and achieve positive results. Ability to effectively organizes and manages multiple priorities. Willingness to raise standards each year to drive organizational excellence. Track record of improving team performance. Strong understanding of financial statements and proficiency in Microsoft Office. Some travel is required to attend corporate meetings. Valid driver’s license & passport required.

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work is primarily performed in an office environment; however some tasks may take place in the on-site factory. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly engaged in extended periods sitting, speaking, and computer usage.

While performing the duties of this job, the employee is sometimes exposed to moderate lifting.

Personal Protective Equipment: When entering the shop environment, the use of safety glasses and protective clothing is required. Hearing protection is recommended in certain areas of the shop.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: One location

Salary : $81,300 - $103,000