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Stay & Play Coordinator

glhomes
Naples, FL Full Time
POSTED ON 5/14/2024

Job Description:

Position Summary:

The Stay & Play Coordinator is responsible for registering potential home buyers for Stay & Play houses including check-in and check-out procedures, reporting repairs to maintenance, answering questions about the community, recommending local attractions and events, keeping house records and transactions, and communicating effectively with the sales team.

Key Duties and Responsibilities:

  • Register and manage the check-in/check-out process for each Stay & Play guest.
  • Complete orientation at check-in and provide guests with their itinerary, keys to the Stay & Play house and community amenities, emergency contacts, area attractions and events, and provide overview of house features and/or instructions.
  • Manage, schedule, and supervise cleaning crews.
  • Weekly inventory audit to ensure adequate supplies for each Stay & Play house.
  • Maintain guest records and transactions.
  • Daily communication with the Lifestyle Director to ensure guests are participating in community events during their stay.
  • Accommodate guest requests in a timely manner and coordinate with maintenance for any needed repairs.
  • Communicate with sales center staff regarding scheduled stays.
  • Other related duties as assigned by management team.

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