Business Customer Rep

Global Channel Management, Inc.
Rolling Meadows, IL Full Time
POSTED ON 5/22/2024

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Business Customer Service Representative needs Bachelor degree .


Business Customer Service Representative requires:


  • Knowledge/experience in a high volume, production environment.
  • One or more years of B2B experience
  • Multiple systems knowledge (ECPD, ACSS, WFM,).
  • Strong mathematical and statistical skills.
  • Microsoft Office products (MS Excel, MS Word and MS PowerPoint

Business Customer Service Representative duties:

  • providing support to internal and external customers
  • partnering
    with the Business Sales Channel to service our customers, assist with
    escalations, and handle large research requests as required.
  • The
    focus is to complete all requests sent through Workflow Manager with
    accuracy and in a timely manner; ensuring commitment times to our
    customers are maintained


Additional Information

$16//hr

6 MONTHS

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