Commercial Account Manager

Global Industrial
East Syracuse, NY Full Time
POSTED ON 8/13/2022 CLOSED ON 2/11/2023

What are the responsibilities and job description for the Commercial Account Manager position at Global Industrial?

Key Responsibilities

  • Global Equipment has a customer focused sales approach which includes the following core competencies:
  • Planning and Organizing.
  • Develop and manage a tactical account/territory sales plan.
  • Thorough client analysis to assess customer needs, values, purchasing behavior, and motivation.
  • This includes extensive researching, competitor and market analysis.
  • Execute a sales strategy for penetrating accounts and maximize sales, e.g. prospecting, cold calling, identifying key decision makers and determining buying criteria.
  • Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives, prioritizing tasks, utilizing your time effectively and efficiently, and taking full advantage of available resources.
  • Utilize sales planning tools and the pipeline management process to obtain business objectives and goals.
  • Relationship Building.
  • Build trust and credibility with clients.
  • Learning and engaging the customer to understand the process of what they value, e.g. strategic and investigative questioning.
  • Assist your customer with finding solutions that will help them achieve their goals and added value.
  • Provide support, information, and guidance by researching and recommending new profit and service improvements.
  • Position yourself for new opportunities through networking and identify cross selling and up selling opportunities.
  • Providing superior customer service which includes learning everything you can about them so you can tailor your service approach to their needs and buying habits.
  • Courtesy and timely follow up are key.
  • Product Knowledge.
  • Understanding of Global Equipment Company industry and products
  • Stay abreast of industry trends.
  • Utilize internal resources to gather information regarding new product offerings.
  • Communication Skills.
  • Effective verbal communication skills, e.g. speaking clearly, listening attentively, building rapport.
  • Ability to write clearly and succinctly in a variety of communication settings, e.g. business letters and emails
  • Ability to effectively persuade by asking intelligent business questions to determine customer needs.

Competencies and skills

  • Requires Bachelor degree in business or marketing or at least 2 years of telephone business to business sales experience.
  • Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition.
  • Superior sales planning and business development skills.
  • Excellent written/verbal communication and presentation skills.
  • Strong computer skills to include proficiency in Microsoft Word, Outlook and PowerPoint and CRM Software.
  • Self motivated with superior problem solving and negotiation skills.
  • Effectively prioritize sales efforts and activities.
  • Excellent organization and time management skills are essential.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee stock purchase plan
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Vision insurance
  • Work from home

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay

Application Question(s):

  • Are you comfortable with an Outbound Sales position within an Inbound setting?

Education:

  • Bachelor's (Preferred)

Experience:

  • B2B sales: 2 years (Required)
  • Microsoft Office Suite: 2 years (Required)

Work Location: Remote

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