What are the responsibilities and job description for the Solution consultant position at Global Payments?
Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.
Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.
We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.
Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Responsibilities :
- Using your previous experience, educate the salesforce on how practices leverage the products and services AdvancedMD provides
- Contributes to the sales process by working with sales associates to uncover the prospect’s current environments / challenges, and future desired state, in order to find the best solution
- Conducts client / prospect demos and presentations in conjunction with sales to win business (in person or via Web-ex / conference calls)
- Train new Sales Associates in office and remotely on AdvancedMD Products and Services
- Participates in internal strategy meetings aimed at ensuring a concerted approach to winning business
- Assists with providing product and technical expertise in AdvancedMD products and services
- Summarizes prospect’s needs, identifies AdvancedMD’s ability to service those needs, and determines appropriate solutions to meet them
- Explores possibilities / creative solutions when a ready-made solution isn’t obvious
- Performs regular product training to the salesforce
- Plays a key role in developing sales associate product knowledge and assessing if new associates are ready to present the product independently
- Keeps sales organization abreast of product development
- Provides input to development of sales tools to increase productivity / effectiveness
- Helps to set quality expectations with prospects / clients regarding their role in ensuring a successful conversion. Counsels prospects / clients on potential for data extracts from existing systems, or facilitates the discussion with internal resources of AdvancedMD
- Liaise with implementation teams to provide issue resolution collaboratively & effectively
- Working scheduled hours within the office
- Perform other related duties as required
Experience
- 3 recent years of healthcare industry knowledge
- Familiarity with medical software, Electronic Health Records, Practice Management, Patient Engagement tools, Telemedicine etc.
- Ability to work in a fast paced environment
- Tech Savvy with a desire to be seen as the product expert
- Ability to learn software and educate others on the use and purpose
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.
Last updated : 2024-05-01
