Telecom Sales Rep

Are you passionate about making a difference in people’s lives? Are you motivated to learn and connect people with cutting edge technology? Do you go the extra mile to provide customer delight? Join us! This sales role is FT perm role, base salary commission!

This position would be responsible for selling a full portfolio of telecom services (data, voice, & video) to small, medium, and large businesses. The role is focused on customer acquisition but requires account management to ensure customer satisfaction.

Account Executive II is responsible for acquiring, retaining, and overall satisfaction of small to mid-sized commercial account.

• Achieves and/or exceeds monthly, quarterly, and annual revenue targets by prospecting for new business and closing sales. Maintains primary relationship with identified and prospective accounts.
• Responsible for all facets of account management within existing base of customers that is created through sales efforts
• Works in conjunction with Sales Engineering to determine service capabilities and requirements for prospective customers. Understands financial criteria required to justify investment and works to exceed company threshold based upon monthly recurring revenue and capital expense
• Enters all sales activity into MS Dynamics daily, including calls, opportunities, orders, and work requests
• Professionally represents the company at all times in the community and in front of customers, prospects, vendors and other key stakeholders
• Demonstrates a practical and efficient working knowledge of all of the products and services sold by the Sales Department
• Begins and completes job-implementation packages for the full range of products marketed by the Sales Department
• Provides training and knowledge assistance, as required, on the use of products and services sold to internal and external customers
• Communicates with other departments as needed to facilitate a smooth service installation of products sold.
• Helps analyze, research, resolve, refer, and follow up on customer complaints regarding billing, credits, and services in an expedient and professional manner.
• Communicates independently, effectively, clearly, and professionally with customers, employees, supervisors and managers to establish and maintain considerate and cooperative relationships. Handles customer requests and communications by phone, E-mail, fax, mail and face to face.
• Keeps abreast of current industry trends and practices as they relate to customer service and makes appropriate recommendations to the Sales Manager.

Job Type: Full-time

Pay: $35,000.00 - $73,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Monroe, LA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location