Facilities Manager

Description

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families. The Isaacs Center focuses primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville, and seek to deliver programs that are impactful, innovative, and intergenerational.

Program Description: Goddard Riverside and Stanley Isaacs are settlement houses that operate multiple sites in NYCHA buildings that provide and host a rich array of multigenerational programs and community activities to meet the needs and aspirations of community members. The sites are highly valued both as locations for our own programs and spaces for activities and programs operated by and co-created with community partners. The Facilities Manager manages the day-to-day operations of two sites at Lincoln Square Neighborhood Center (250 West 65 and 243 West 64 Streets) or two Stanley Isaacs sites (415 E. 93rd St and 1792 1st Avenue).

Purpose of Position: Manager ensures that these sites are safe, clean, well-maintained, and operated in accordance with compliance rules and guidelines while balancing the need to make the centers accessible and welcoming to partners and community residents. The Facilities Manager is both a manager ensuring quality operations and the welcoming representative of the organization at these locations. The Manager also works with program leaders on cooperative plans for space sharing among the programs.

Schedule: Monday through Friday 8:00 am to 5:00 pm. Flexible as needed. Occasional weekends. 

Salary Range: $62,400-$71,946

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties

1. Site management and facilities:

• Manage facilities in compliance with agency mission, vision, and policies and in compliance with city, state, and organizational regulatory standards
• Supervise maintenance/porter staff/cleaning company at site including establishing a cleaning “run” schedule
• Provide direction for facility operations including collaboration with Goddard Facilities department, NYCHA management office, and coordinate logistics relating to construction and repairs on site
• Maintain communications and coordinate between and among programs and community entities utilizing space, Goddard Riverside Operations Department, NYCHA management office and repair units.
• Review and prepare for regulatory audits and implement corrective action plans that address facilities deficiencies in collaboration with Operations (PII) and Program Directors
• Supervise front desk receptionist and ensure front desk coverage (Isaacs)
• Oversee scheduling and coverage of community events and space rentals
• Perform unskilled and semi -skilled maintenance and repair tasks to buildings, apartment, grounds and equipment
• Oversee daily maintenance and cleanliness of the building. Fill in as needed
• Ensure that equipment (including kitchen and cooling systems) is in working order in consultation with program directors
• Submit tickets to NYCHA and manage tracking system for repairs with follow up till completion; point person with management office and special units
• Ensure building security and opening and closing of building
• Work collaboratively with program directors to ensure compliance with health and safety regulations
• Ensure room setup for regular activities and special events
• Purchase and maintain inventory of all maintenance supplies
• Assist with building-wide reporting as requested by director
• Assist with project management planning and delivery of results with projects and capital improvement.
• Collaborate with building compliance due to Covid-19 pandemic.
• Other tasks as required

2. Coordination of Community Programs, Activities and Relationships:

• Provide support for community-organized events organized by the NYCHA Resident Associations and other key community organizations
• Organize monthly meetings of directors to ensure coordination and identify emerging needs
• Respond to inquiries about use of space with a consistent and coordinated response in collaboration with PII and the AVP of Community Engagement.

3. Administrative Oversight:

• Ensure that there are staff with the required licenses for compliance e.g. with Fire Safety
• Establish a system for tracking inspections and preparation before compliance visits e.g. ensuring fire extinguishers are charged and inspectors, stage curtain is fireproofed, etc.
• Oversee keys to building and maintaining accurate tracking logs.
• Manage invoices from vendors with fiscal assistant
• Work with AVP and program directors to allocate costs across programs
• Participate in all required trainings and meetings for GRCC and SI Department Heads including annual compliance training and bi-weekly Department Head meetings as week as agency-wide initiatives and special events

Qualifications/Educational Requirements

• 5 years’ relevant work experience
• High School Diploma required; College preferred
• Previous experience with logistics; preferable is prior experience in building and/or facilities management
• Previous experience with email, Excel and Word
• Prior experience with web-based systems for data management, payroll, fiscal, etc.
• Prior experience with government facility compliance highly desirable (e.g. Department of Health; Childcare licensing)

Knowledge, Skills, and Abilities

• Skills in logistics especially as related to building and/or facilities management
• Strong written and verbal communication skills
• Proficient in Excel, Word and Web-based applications especially related to data management, payroll and fiscal systems
• Strong customer service attitude with warm and welcoming demeanor
• Ability to navigate and resolve communications issues relating to facilities use
• Ability to speak Spanish is desirable
• Flexibility in schedule
• Ability to perform minor repairs        
• Must have or be willing to obtain the FDNY certificate of fitness: S -95 fire panel supervisor & W-07 City-wide fire drill & emergency conductor

Physical Requirements/Working Conditions

• Ability to lift 50 lbs.
• Ability to perform simple maintenance and repairs
• Some outdoor work for special events

Employee Benefits :

• Medical/Dental/Vision

• Life Insurance/Commuter benefits/Employee Assistance Program (EAP)/Flexible Spending Accounts

• 403B Thrift Retirement Plan

• 12 Annual Sick Days

• 12 Agency Holidays

• 20 Days or 4 Weeks of Paid Time off and an additional week (5) days after 5 years of employment

• Total of more than 6 weeks (a month and half) of paid time off

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job