Sales Supervisor

Job Summary

The Sales Supervisor is responsible for driving the retail store business and customer experience to achieve established goals through hands-on leadership and contributions. They are also responsible for leading, coaching, and developing a high performing team of Sales Associates that meets and exceeds set expectations. The Sales Supervisor is accountable for maintaining a strong presence on the sales floor to inspire and lead by example for the team.

Duties and Responsibilities

• Align and comply with company policies, procedures, and The Company - Absolute Integrity, Positive Energy, Bias Toward Action, Connectedness, Truth Seeking
• Adhere to all city and state regulations
• Serve as a proactive role model, mentor, and coach for the team
• Partner with Store Manager to support the development of the Sales Associates by implementing training programs, conducting routine touch bases, including corrective action and performance improvement plans
• Create and implement selling strategies including contests that will motivate team to meet sales goals and other KPIs and hold the team accountable to do the same
• Maintain and manage all product knowledge resources and tools
• Operate as an effective leader and demonstrate strong sales floor presence
• Oversee the daily sales ledger, shift logs, and KPI tracking and reporting
• Participate in leadership meetings by presenting department updates, identifying opportunities, providing solutions, and offering feedback
• Other duties and responsibilities assigned by management

Qualifications

• Entry-level knowledge of cannabis products and related vocabulary is preferred
• Ability to maintain confidentiality
• Ability to multitask and prioritize
• Ability to work as part of a team
• Must be reliable and dependable with a good work ethic
• Must be able to adapt to a changing work environment
• Strong attention to detail

Working Environment

• This position will work in an indoor facility with controlled temperatures; may be exposed to bright lighting, loud equipment, airborne particles, and working in proximity with customers and staff.

Job Requirements

• Must be 21 years of age or older.
• Work revolves around objectives, projects, and priorities, not hours; must be able to work weekends, holidays, and occasional overtime as needed.
• Must be able to travel to other office locations.
• Ability to use computer and calculator for 8 hours or more.
• Required to have a valid driver's license with acceptable driving history. Must have own transportation.
• Selected candidate will be required to complete a post, pre-employment background check with the local law enforcement or San Jose Police Department.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Must be able to lift and carry up to 50 pounds on a regular basis without assistance.
• Regularly required to stand, walk, sit, bend, lift, push, pull, talk, and hear for extended periods of time.
• Must be able to do some lifting, squatting, bending, pushing, and pulling.