What are the responsibilities and job description for the Service Set-Up & Quick Service Tech position at Gold Star Harley-Davidson / Outdoors?
REPORTS TO: Service Manager / Shop Forman
POSITION INFORMATION: The primary responsibility of this position will be to perform new unit pre-delivery set-ups and quick service maintenance as assigned in accordance with dealer and factory standards. It is most important that each vehicle be “set-up” and “fixed right the first time” and this should be the primary goal on each job assigned.
DUTIES AND RESPONSIBILITIES:
1) Perform work as outlined on each repair order with efficiency and accuracy, in accordance with dealership and factory standards.
2) Use pre-delivery inspection check lists to insure all units set-up are ready for delivery to a customer.
3) Perform quick services as assigned making sure to double check all work performed.
4) Acquire service consultant or service manager’s authorization prior to performing any work not preauthorized by the customer’s signed work order.
5) All warranty parts must be tagged with minimum of date and repair order number, and placed in the designed area to be held for warranty review or return request.
6) Examine each vehicle to determine if additional safety or maintenance work is required.
7) Record repairs required to correct condition on each line of the repair order.
8) Road-test vehicles as required making sure customer complaint is resolved and double check each vehicle to insure it is as clean as when it came in.
9) Attend training and shop meetings as required.
10) Keep abreast of factory technical bulletins and any other information that would assist you in performing your job.
11) Keep your work area and locker area clean and well organized at all times.
12) Return all manuals and shop tools to their proper location after each use.
13) Observe all dealership safety rules and regulations.
14) Perform any task as directed by management.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Opportunities for advancement
- Retirement plan
- Vision insurance
Ability to commute/relocate:
- Festus, MO 63028: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Automotive repair: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $12 - $14
