General Manager

The responsibilities of a General Manager are working with patients, ensuring that the team is adhering to policies and procedures, supervising team members, overseeing dispensary operations, and ensuring a wonderful patient experience. The General Manager should be able to demonstrate excellent communication, leadership, and customer service skills in order to ensure that team members are well-informed, that the store is well run, and that patients are satisfied with their purchases.

Essential Duties & Responsibilities

• Providing a wonderful experience for the patient.
• Advising patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
• Keeping abreast of new cannabis products on the market as well as the latest industry trends.
• Processing patient’s payments using the dispensary's Point of Sale (POS) system.
• Ensuring that the store is clean and well-organized at all times.
• Ensuring company policies and procedures are followed.
• Hiring, training, and supporting of new employees.
• Resolving customer issues.
• Providing leadership and direction to all employees.
• Working closely with ownership to ensure store is profitable and reputable.
• Ensuring an excellent standard of customer service is upheld.
• Maintaining the store to high standards, including stocking products and regular cleaning.
• Completing tasks assigned by the ownership accurately and efficiently.
• Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
• Maintaining compliance by following the proper policies and procedures set by the company and the state.
• Perform other duties as assigned.

• Proven experience working as an AGM or GM in a dispensary.
• Ability to pass a background check and receive a facility agent card from the state
• Sound knowledge of cannabis strains and their medicinal benefits.
• Outstanding organizational skills.
• Excellent analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service skills.
• Work well with other team-members.
• Be self-motivated and possess the desire for self-development.
• Have the ability to work autonomously when required.
• High school diploma or GED.
• Physical Requirements:
• Prolonged periods of standing and walking throughout the retail space. Must be able to lift up to 15 pounds at times.

Good Day Farm is hiring a General Manager for our store in O'Fallon, Missouri!

At Good Day Farm, we believe cannabis is the most natural form of medicine, that's why we are obsessed with creating and curating the best cannabis products in Missouri, using natural and sustainable farming practices, and giving back to our local community. We believe in using the magic of Mother Nature to help people feel their best.

We pride ourselves in staying true to our roots as we bring the best the cannabis world has to offer to the places we love most. From our high-tech, high-touch growing practices to our expert extraction methods, we are obsessed with creating and curating the best cannabis offering in Missouri.

The core of our mission is to deliver high-quality cannabis products and support and educate our communities on the tremendous healing benefits of this medicinal plant—and it all starts with our People.

We encourage you to explore opportunities with a company whose culture is dedicated to celebrating diversity and is committed to creating an inclusive work environment. We firmly believe that maintaining diversity and inclusion is what contributes to our stellar decision making and increased creativity!

We know we cannot achieve our goals without excellent talent- and so we’re looking for the best, brightest, and most determined individuals in the industry and beyond to join our team at this pivotal moment in history- the end of cannabis prohibition in the United States.

As a vertically integrated operator in the cannabis space, our company is rapidly growing and building out our Team. From Cultivation and Manufacturing our own products, to Wholesale and Retail, even Accounting, Marketing, Compliance, IT, and HR, we have a myriad of opportunities for people to join the Good Day Farm Team. Our Team Members are also eligible for generous benefits packages, including insurance, paid time off and holidays, 401K, and Employee Resource Groups! We also offer a highly competitive compensation package.

Should you join the Good Day Farm Team, you’ll also be able to participate in any one of our Employee Resource Groups, which provide safe space and community for specific groups and cultures. We are excited to see the initiatives in community outreach and social justice work that come from these groups!

Good Day Farm is an equal-opportunity employer.