Member Services Specialist

Member Services Specialist

WHO WE ARE:

Good Neighbors Credit Union provides personalized service and support without judgment or assumption. As a non-profit, member-owned collaborative we serve through the following values:

· Self-Help

· Self-Responsibility

· Solidarity

· Equality

· Equity

· Democracy

· Honesty

· Openness

· Social Responsibility

· Care for Others

WHO YOU ARE:

The successful candidate will be:

· Looking for the opportunity to deliver meaningful financial services

· 1-3 years hands-on cash handling

· 1-3 years customer service experience

· Possess excellent communication and organizational skills, attention to detail, & resourcefulness.

WHAT THE JOB IS:

· Performing accurate teller transactions such as deposits and withdrawals

· Troubleshooting account questions and issues

· Maintaining a balanced cash drawer and check deposit

· Delivering high-quality, friendly, and accurate service

· Position could be part-time for the right candidate

WHY EMPLOYEES LOVE OUR CREDIT UNION:

· Competitive compensation (starting at $20.00 /hour)

· Paid training (courses, events, conferences)

· Paid Time Off – 4 weeks (prorated in your first year)

· Free Health Insurance

· Free Vision and Dental

· Free Long Term Disability Insurance

· Free Life Insurance

· 401K with 6% Match

· Birthday Holiday

· Employee Loan Discount

· Holiday and Annual Bonus

*****Next Steps*****

1. Please complete our brief hiring, team building, and onboarding assessment

https://assessment.predictiveindex.com/3hL/900af9a6-1d2d-4e84-9256-9cc570be31fe?type=candidateba

2. Please submit your resume.

3. Selected candidates will be contacted for interviews after completing both prior steps.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift
• Rotating shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

Application Question(s):

• Please read the "Next Steps" section of the posting to complete our brief online assessment.

Experience:

• Cash handling: 1 year (Preferred)
• Customer service: 2 years (Preferred)

Ability to Relocate:

• Depew, NY 14043: Relocate before starting work (Required)

Work Location: In person