Bilingual Customer Service Insurance Representative

ESSENTIAL DUTIES AND TASKS:

· Speaking fluently to Spanish speaking customers

· Gathering data through actively listening to prospects, existing clients, and then using consultative service methods to provide a solution for the prospect's unique situation.

· Becoming an insurance subject matter expert by utilizing internal resources and best practices, seeking out learning and development opportunities.

· Will be trained on various systems including but not limited to: Salesforce, AWS phone systems, Good2Go Policy Platform (Izzy), ADP

KNOWLEDGE, SKILLS & ABILITIES:

The competencies required for success in the Customer Service Insurance Representative role include:

· Career Ambition - knows what he/she wants from a career and actively works on it; is career knowledgeable; makes things happen for self; markets self for opportunities; doesn't wait for others to open doors.

· Composure - is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked.

· Decision Quality - makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time.

· Perseverance - pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Disability insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Are you able to speak Spanish and English?
• Do you have experience with Salesforce, AWS phone system or ADP?
• What is your desired salary?

Experience:

• Service Call: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)

License/Certification:

• Customer Service License (Preferred)

Ability to Commute:

• Port Saint Lucie, FL (Preferred)

Ability to Relocate:

• Port Saint Lucie, FL: Relocate before starting work (Required)

Work Location: In person

Salary : $16