Retail Store Manager

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

JOB DESCRIPTION:

Our Retail Store Managers lead by example through fair delegation and hands-on work in every store area.  They demonstrate a commitment to friendly customer service and team work.  They show integrity, following company guidelines in letter and spirit.  They are ultimately responsible for store sales and hold associates and self accountable for meeting company goal, treating all staff with respect and fairness.  They show integrity and resourcefulness and enjoy a varied and very fast-paced environment.

Managers will be responsible for the following duties:

Maximizing profits and managing daily operations of the store, ensuring that production goals are met by staff.

Creating a positive store environment for staff and customers.

Hiring, scheduling, counseling and terminating staff.  Payroll/timekeeping.

Ensuring production goals and sales goals are met.

Closing store, reconciling cash with daily sales reports and secures facility for night.

Tracking expenses and maintaining reasonable expenses while maximizing sales.

Preparing and maintain records of store operations including daily sales reports, cash deposits and opening/closing reports.

EDUCATION:   High School Diploma or equivalent preferred.

EXPERIENCE:  Requires two to three years of management or assistant management experience having cash control responsibility.

HOURS: Stores are open M-Sat from 10am-8pm and open at 1pm on Sundays

Eoe m/f/vets/disability