Employment Specialist - Meyerland

Houston, TX Full Time
POSTED ON 4/5/2024
Job Title: Employment Specialist
Department: Workforce Development (WFD)
Reports to: Job Connection Operations Manager
FLSA Status: Exempt, Full Time
Salary: $36,000 to $40,000
Address: 2520 Brun St, Houston, TX 77019

Job Summary:
The Employment Specialist assists a diverse pool of individuals with their career planning, career decision-making process, including intensive career counseling, assessment, enrollment into career pathways, and job search assistance and retention services. Advises on labor market trends and guides participants related to career pathway training/re-training needs in the logistics manufacturing trades, construction and information technology. It is important that this individual exercise good judgement and due diligence with care when performing duties and communicating on behalf of Goodwill of Houston. This position is responsible for and must assure that the Workforce Development Department is in total compliance with regulatory and accreditation standards.
Essential Duties and Responsibilities:
  • Provides intensive employment comprehensive case management and career planning services to individuals who enrolled in Job Connection Services at the River Oaks Job Connection Center and through virtual services. Maintains a rolling case load per program requirements.
  • Reviews assessments of participant employment and training needs, and individualized employment plan to better guide their job training plans and potential co-enrollment into any one of Goodwill Houston’s career pathways.
  • Monitors and evaluates participant progress through individualized employment plan; provides guidance and coaching to help participants resolve issues and remain motivated to obtain and maintain credentials and employment.
  • Maintains relationships with and makes appropriate referrals to other agencies who can assist participant with supportive services designed to mitigate barriers and enhance employability.
  • Works with Job Connection Center to prepare job seekers for employment, including resume preparation, interviewing skills, and workplace etiquette. Conducts employment readiness workshops and provides one‐on‐one coaching.
  • Maintains accurate and up-to-date data entry for verification of participant employment status and/or training progress.
  • Ensures participant understands and conforms to program policies and expectations.
  • Provides job development assistance working collaboratively with Job Connection Centers and Business Services team to match participants to appropriate jobs.
  • Place participants in industry related employment and provides ongoing follow up for retention records.
  • Supports participant in job retention, to include resource connection for job sustainability. Assists with reasonable accommodation process.
  • Conducts real time data entry, inputting necessary information into CaseWorthy data management system, maintains electronic and hard copy confidential files, documents participant progress, prepares progress reports, case notes, and completes and retention employment documentation.
  • Travel to multiple sites and locations as needed.
  • Other duties as assigned.
Minimum Qualifications:
  • Bachelor degree is preferred.
  • Minimum of two (2) years of workforce development, career services, and/or human services experience
  • Computer skills – proficient in Microsoft Office, including Excel and Power Point.
  • Resourceful, detail oriented, able to prioritize and manage multiple tasks.
  • Understanding of Individual Employment Plan, Case Management and Career Service activities.
  • Ability to analyze problems and opportunities, identify and evaluate alternatives, and develop sound, effective approaches to address those issues.
  • Ability to plan, implement and evaluate the achievement of goals, objectives and work-plans.
  • Ability to coordinate, motivate and work well with others; experience in a team environment.
  • Excellent written and verbal communication skills with a working knowledge of grammar usage, letter writing skills and proofreading.
  • Must be able to set goals and complete duties and assignments under strict deadlines
  • Must maintain a high level of confidentiality.
  • Enthusiasm for organization’s mission.
  • Must be able to work independently and within a larger team.
Physical Requirements/Work Environment:
The physical demands/work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull. The employee must be able to lift up to 20 pounds.

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