What are the responsibilities and job description for the Assistant Manager position at Goodwill Industries of the Valleys?
OVERVIEW
Full Time
$15.00 Per Hour
A critical member of the Goodwill Donated Goods team, as an Assistant Manager, you can expect to work 37 - 40 hours per week and to be eligible for benefits, including Health, Dental, and Vision Insurance, paid holidays, paid time off (PTO), company-provided life insurance, short term disability coverage, 403B with company match, employee referral bonuses, and our employee assistance program (EAP).
RESPONSIBILITIES
- Resolving customer complaints or inquiries appropriately and providing notification to the store manager.
- Utilizing payroll system to enter time and attendance as well as clearing schedule exceptions in a timely manner.
- Assisting the store manager in scheduling staff to provide all workstations with adequate staffing to achieve daily goals.
- Managing all aspects of the production area and being engaged in receiving and processing donated merchandise.
- Ensures that daily productivity goals are met in all commodities and reports deficiencies to the store manager.
- Ensuring proper submission of nightly service request in order to notify logistics department of product needs.
- Ensuring compliance of employees with established safety, policies, procedures, security, sales, productivity, and record keeping procedures and practices.
- Assisting with the interviewing and training of employees.
- Staying current with recall notices provided thru store email sent from the CPSC. Provides a copy to the team by posting on the recall board and ensures proper filing of recall notices into the binders located in the processing room.
- Insuring timely and correct submission of incident/accident reports to the appropriate departments.
QUALIFICATIONS
- A high school graduate or GED recipient with a minimum of 1-year related management experience? Computer skills including Microsoft Office, web-based programs, and time and attendance system experience required.
- A valid driver license holder with the ability to provide proof of insurance?
- CPR certified or the ability to become CPR certified with GIV provided training?
- Forklift certified or the ability to become forklift certified with GIV provided training?
- Able to lift up to 50 pounds, with or without assistance and/or accommodations?
Excited by the opportunity to join a team dedicated to helping others? Submit your application today and join the Goodwill team, where you will know that your work is changing the lives of our neighbors in Central, Southwest, and Southside Virginia.
“Helping people and families in our communities achieve a better life through work and independence.”
Equal Opportunity/Affirmative Action Employer.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overtime
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location