Cashier

Are you looking for autonomy, work-life balance and the opportunity to work for a company that makes a difference in our community? Is it important for you to work for a company that considers the needs of our current and future generations by improving our environment through sustainability and recycling? Then this position may be perfect for you!  As a Cashier with Goodwill of Western New York, your work will directly impact your local community and the individuals we serve.

THE POSITION

The Cashier works under the direct supervision of the Retail Store Manager is responsible for customer service, cash register sales, facility security and maintenance, greeting and assisting customers, bagging and wrapping merchandise, displaying merchandise, cleaning cash wrap area, counters, and front of store, hanging clothes, stocking shelves and rotating merchandise.

KEY RESPONSIBILITIES

• Greets customers in a prompt, friendly and courteous manner and offers them assistance.
• Operates Agency POS to ensure accurate and efficient sales data, price, and information codes on merchandise.
• Ensures proper cash handling of all transactions including proper processing of coupons and discounts.
• Cleans front doors, counters and glass frequently, dusts cases, keeps front of store clean, returns shopping carts and baskets to appropriate areas, returns unsold merchandise to proper areas.
• Assists with promotions to include customer information, postings, special sign displays, etc.
• Stocks and maintains counter, showcases and cash/wraps in a neat and clean condition at all times.
• Cleans dressing rooms and re-hangs clothes as needed.
• Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.

EDUCATION & EXPERIENCE

• Prior work experience in a retail environment preferred.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to operate Agency POS.
• Exceptional interpersonal and customer service skills.
• Ability to develop and maintain effective working relationships with team members, customers and donors.
• Ability to maintain a positive, friendly attitude.
• Ability to work on a team as well as individually with minimal supervision.
• Communicates effectively by providing clear and timely communication and demonstrating effective listening skills.
• Demonstrates adaptability by adjusting to changing business priorities.
• A passion for serving others and making a difference in our community.

THE PHYSICAL REQUIREMENTS

• Prolonged periods of standing.
• Must be able to stand, reach, grasp, twist, and bend on a frequent basis.
• Ability to lift, push, pull, carry or otherwise move up to ten (10) pounds with no support regularly when performing cash handling duties.
• When business needs require performance of sales floor tasks, must be able to lift, push, pull, carry or otherwise move up to twenty-five (25) pounds with no support regularly.