What are the responsibilities and job description for the Store Associate position at goPuff - Operations?
Gopuff is seeking a rockstar, self-starting and ambitious individual to lead a start-up Retail Operation. As a Store Associate, you will be in charge of our customer-facing retail location. You will be working with a strong central team that will give you the tools you need to succeed in delivering a great customer experience. If you’re a growth-minded individual, if you like to have the ball, we want to talk to you.
Must be 21 years of age of older to be considered for the position.
Qualifications
- 2-3 years of retail sales, customer service, or hospitality management experience
- Prior experience on a sales-focused team and creating a sales culture/environment, and managing overall financial performance
- 21 years of age or older
- Effective oral and written communication skills
- Ability to work a flexible schedule as business requires
- Strong business agility and flexibility
- Ability to handle multiple projects/tasks at a time and meet deadlines
- History of willingly assisting others and acting as a team player
- Lift up to 49 pounds
Responsibilities
- Assist with general operations according to company policies and procedures
- Build and maintain a sales and service culture focused on customer experience, brand awareness, and loyalty.
- Create and foster a sales-focused environment through the training and development of team members at all levels
- Ownership of overall store appearance in accordance with marketing and merchandising guidelines, while providing a great customer shopping experience through efficient and reliable retail operations management
- Ensure visual presentation guidelines are maintained at all times, including signage and pricing
- Maintain store inventory levels and safety standards; ensure asset protection
- Participate in product knowledge training and implement in-store through team coaching
- Effectively use company information, tools, and systems to meet customer and team member need
- Drive retail sales, margin, and company metrics
Job Types: Part-time, Full-time
Pay: From $17.30 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person