Cafe Associate

goPuff is seeking energetic and dedicated Cafe Associates (Barista) to support all day-to-day activities associated with our newly launched operations in Philadelphia (with many more to come!). We are looking individuals excited by quality coffee, teamwork, and fast-paced environments. This job creates an experience for our customers by providing prompt service, quality beverages and products while maintaining a clean and comfortable store environment. Additional responsibilities may be included at management’s discretion and consistent with Company needs.

Receiving and Put Away

• Sort/Receive product from vendors, ensuring physical count matches purchase

order/invoice, and resolve discrepancies when they do not match

• Put away product to inventory locations, in accordance with applicable instruction and

expiration requirements

Preparation of Orders

• Prepare quality beverages and food products consistently for all customers by adhering

to all recipe and presentation standards.

• Ensure accuracy of all beverages and foods handed out
• Properly prepare and stage/handoff orders
• Follow health, safety and sanitation guidelines for all products.
• Label beverages and food items for proper preparation

Customer Service

• Contact customer for substituted or out-of-stock items if necessary
• Amend order contents per confirmation of substitution
• Engage with and understand our customers, including discovering and responding to

customer needs through clear and pleasant communication

Facility Organization and Standards

• Conduct cycle counts to identify loss and improve in-stock position
• Maintains a clean and organized workspace so that partners can locate resources and

product as needed.

• Manage waste and spoilage through mindful pouring and food preparation
• Ensure the Standards of Conduct and other Company policies are followed

Assist General Manager and Shift Leads with any site-related tasks as directed.

• Passionate about providing an exceptional and consistent customer experience
• Ability to use Company-provided digital applications
• Experience in customer-facing and/or other fast-paced retail environment preferred
• Experience working in a restaurant and retail environment
• High School diploma or GED equivalent
• Bonus points if you love coffee & matcha as much as we do! 

Requirements

• Ability to read and understand directions as provided by site supervisor(s)
• Ability to lift and carry objects up to 50 lbs.
• Standing and walking for the duration of an assigned shift
• Available to perform many different tasks within the store during each shift
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays (5a-11p)

The only predictable thing about life is that it’s wildly unpredictable. That’s where we come in. When life does what it does best, customers turn to goPuff to deliver their everyday essentials, and to get through their day & night, work day and weekend. 

 We’re assembling a team of thinkers, dreamers & risk-takers...the kind of people who know the value of peace of mind in an unpredictable world. (And people who love snacks.)

 Like what you’re hearing? Welcome to goPuff.

 The goPuff Fam is committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We are an equal employment opportunity employer.

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