What are the responsibilities and job description for the Physician/Owner position at Gorges Health?
Women’s Health Patient Services Representative/ Administrative Assistant
Full Time: 35 hours a week, mostly in person
Pay rate: $20-23/ hour depending upon experience and skills
Gorges Health is a private medical practice located in Ithaca, New York providing excellent, patient centered, primary care for women and consultations for menopause and related medical concerns.
We are seeking an organized, friendly, enthusiastic, reliable, professional person to join our team. Our candidate should be a team player who enjoys working with people and is adept with technology, numbers, and problem solving.
Experience:
- Medical experience is preferred but not required
- Customer service and computer skills preferred
- On the job training is provided
Education:
- Minimum High school diploma or GED required
- College level education is preferred
- Diploma as a medical administrative assistant is preferred, but not required
Essential job responsibilities:
- Promptly and professionally answer telephone calls and route appropriately
- Greet and check in patients
- Understand HIPAA laws and patient privacy
- Use customer service principles and techniques to calmly and effectively work with patients
- Explain financial requirements to patients, collect copays and outstanding balances
- Prepare and process email and phone correspondence
- Obtain, verify and update patient information including insurance coverage
- Request, locate, send and receive medical records
- Schedule patients for appointments, lab and imaging studies
- Assist with consultant referrals when requested
- Receive training and effectively use Athena, our electronic medical record and scheduling system
- Prepare and maintain daily patient schedules and organize schedule changes
- Maintain files and assist in establishing office systems; maintain forms and documents
- Help maintain a clean office environment, assist in the care and maintenance of office equipment
- Order office and clinical supplies
Knowledge, Skills and Performance requirements
- Knowledge of medical terminology and office procedures is preferred, but not required
- Knowledge of grammar, spelling and punctuation
- Knowledge of basic math, ability to make calculations, balance and reconcile numbers
- Ability to operate basic office equipment including a desktop computer and printer
- Good organizing skills including time management, prioritization and problem solving
- Ability to read, understand and follow oral and written instructions
- Sort and file materials correctly
- Establish and maintain effective working relationships with patients, staff and consultants
- Manual dexterity for office machine operation including a computer and printer
- Sitting, standing, stooping, bending, pushing, pulling required
- Office environment involving working closely with patients and staff
Benefits
- 401 K
- Paid time off
- Health insurance if needed
Job Type: Full-time
Pay: From $34,000.00 per year
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
- Professional development assistance
Medical specialties:
- Primary Care
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Ithaca, NY 14850: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Work Location: In person