Room Attendant - Graduate New Haven

Graduate Hotels is seeking a Room Attendant to join Graduate New Haven and its wonderful team of hospitality enthusiasts.

Graduate Hotels creates authentic, playful spaces that connect a community’s travelers, students, and locals. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their hometown.

We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.

JOB DUTIES AND RESPONSIBILITIES

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Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards 

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Ensures that rooms have clean linen, bedding and towels

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Understands and follows all safety and security procedures as mandated by the hotel

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Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants) 

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Ensures that rooms are stocked with soap, tissues, drinking glasses, etc. 

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Identify items that guests have left behind and report items utilizing hotel’s lost and found procedures

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Other duties as assigned

EDUCATION AND EXPERIENCE

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High School Diploma/GED

KNOWLEDGE, SKILLS AND ABILITIES

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Ability to multi-task 

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Ability to communicate effectively verbally and in writing 

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Team player 

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Ability to exceed expectations of guests 

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Knowledge of cleanliness standards 

About Graduate Hotels

Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 28 hotels across the U.S. and an additional seven hotels set to open by the end of 2021. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit www.graduatehotels.com.

*Graduate Hotels is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental Pay:

• Signing bonus

Work Location: One location