Training and Development Associate (Bilingual)

Training and Development Associate (Bilingual)

(Remote in the New York Tri-State Area) Must reside in the U.S.

Salary Range: $60,000/yr.- $65,000/yr.

About Us

At Grameen America, Inc. (GAI) our vision to uplift women, and families and empower communities are at the heart of our organization. Founded by Nobel Peace Prize recipient Muhammad Yunus in 2008, Grameen America Inc. (GAI) is a nonprofit microfinance organization that empowers women who live in poverty to create better lives for themselves and their families through entrepreneurship. A nationally certified Community Development Financial Institution, Grameen America provides affordable capital, credit- and asset-building, financial education, and peer support to enable program participants to boost their income, enter the mainstream financial system and create jobs in their communities. GAI offers micro-loans, financial education, and support to help low-income entrepreneurial women begin or expand their businesses. For more information, please visit .

About the Role

We have an exciting opportunity for a Training and Development Associate to join the Training team. The position will report to the Senior Manager, Training, Development, and Internal Communications. The Training and Development Associate plays an important role to help shape and deliver training programs, track training programs, manage the LMS and train staff on different topics. Quarterly in-person staff gathering in New York City required and some travel to visit branches.

Key job responsibilities

• Work with internal stakeholders to identify and shape the ongoing strategy and mission of the GAI training delivery program
• Load, assign, and track completed courses to LMS, and prepare learning paths for publication
• Generate schedules, and meetings and send communication about our Learning Programs to employees
• Ensure quality, reliability, and accuracy of all deliverables
• Collaborates and partners with various departments to revise courses, update course catalogs, keep website and LMS information up to date, etc.
• Understand learner success metrics, track training to the success metrics, and use these to continuously improve the learning journey
• Develop & maintain training content, field exercises, presentations, and parallel materials
• Prepare monthly reports on learner status
• Upload, assign, and track all our Training Programs on Litmos
• Work with a strong customer focus and provide internal clients with the highest experience when using our learning platforms
• Provide training sessions online about internal processes and leadership

Skills/Competencies

• Ability to demonstrate and support the Core Values
• Works well independently and as part of a team; develops positive relationships with team and internal clients in a virtual environment
• Strong analytical abilities to exercise good reasoning skills
• Demonstrates attention to detail and thoroughness in all deliverables and
  communications
• Excellent organizational skills with the flexibility to handle multiple tasks and strict deadlines
• Desire to explore technology and software for applicability to current and future work
  assignments

Qualifications

• Degree in Adult Education, Instructional Design, or related field preferred
• Experience in LMS (Litmos or others like Moodle, Docebo, etc.).
• Good communication (verbal and written) and presentation skills; confidently articulate
  information in a professional manner
• Strong working knowledge of Microsoft Office Suite: Word, Excel, PowerPoint, SharePoint
• Ability to quickly acquire working knowledge of Captivate, Articulate Studio/Storyline, Camtasia, Adobe Photoshop/Illustrator, Flash, etc.
• Experience with conducting classroom training via Zoom
• Fluent in English and Spanish

Preferred Qualifications

• Excellent oral presentation skills, interpersonal communication, and writing skills
  Experience juggling multiple priorities and making things happen in a fast-paced, dynamic environment, bias for action
• Project management skills
• Demonstrated ability to manage medium-scale programs while working cross-functionally with multiple teams and stakeholders
• Excellent oral presentation skills, interpersonal communication, and writing skills
• Experience conducting classroom training
• Self-sufficient, self-starter with proven success taking ownership of training projects
• Knowledge and/or hands-on experience with LMS and Zoom platforms (or others)
  Experience designing and developing instructor-led content with sales subject matter content
• Technical aptitude to be able to quickly learn new technologies and develop various learning solutions
• Disciplined self-starter; resourceful and able to prioritize in a fast-paced environment with shifting priorities
• Ability to deliver results with minimal supervision in a dynamic environment
• Ability to deal with ambiguity and prioritize, manage, and complete projects with tight
  deadlines

What We Offer You:

• Medical, dental, and vision insurance plans
• Generous Paid Time Off options for vacation, sick, and personal days
• Paid Holiday Schedule
• 401K retirement savings plans
• Flexible Spending Account (FSA)
• Training
• Opportunity for advancement
• And more!

Grameen America is an Equal Opportunity Employer (EEO). All candidates for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or any other basis protected by applicable federal, state, or local law.

Grameen America, Inc. participates in E-Verify.