Description

POSITION PURPOSE

This position is to create consistency and accountability with our beverage operations. To ensure that we are in an industry which promotes leaders in our mixology, display, and knowledge.

ESSENTIAL FUNCTIONS

To be the beverage leader for all hotel functions; Banquets, Room Service, Twenty/20, 7 Mile Kitchen, The Cove, the Market Place and The Cassara. To specify what the expectations are and to walk the talk. To be the leader in product awareness, and to strive to set Sheraton Carlsbad Resort and Spa apart from the industry as the leader in service, product, and sales.

• Beverage Development: Meeting with vendors to ensure best product available at the best price.
• To ensure all staff have full knowledge of Mixology, product, and service.
• To ensure that our beverage offerings are cutting edge and geared towards profitability.
• Our wine list and drink list (to Include Banquets) continuously evolving and are cutting edge.
• To ensure that there is daily communication with the purchasing steward.
• To ensure bars are maintained and proper pricing is involved. Also to ensure product is ready and available for banquet and catering events.

• Cost containment: To ensure bars are established and maintained. Cost controls put into place and maintained. (For example but not limited too Guest check rung and presented for every transaction- Bottle, inventory, ect. )
• P.O.S system functions of proper pricing and banquet menu pricing updates quarterly.
• Menu abstracts evaluated quarterly and inventory/Bars adjusted to sales.
• Wine list pricing evaluated (to include room service) quarterly.
• Dead stock items to be sold in a maximum of 60 days.
• Inventory management (Dont run out/Dont have excess)
• Understand and manage payroll and budgets.
• Employee management: Schedule management to include but not limited to writing beverage schedules, covering tardiness, call offs, and ect.

• Manage coaching and counseling of beverage staff, documentation if and when specifies by direct reports or H.R.D.
• Regularly training sessions with the staff on procedures and products.
• Daily operations being on The Floor and ensuring guest experiences are positive.

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations for the safe and effective operation of the hotels facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

• Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties.
• Additional duties as necessary and assigned.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Knowledge of computer programs, math skills as well as budgetary analysis capabilities required
• Ability to supervise subordinate staff, including, but not limited to, assignment of duties, evaluating

service and taking disciplinary action when necessary.

• Ability to solve problems and make rational decisions.

• Knowledge of resort food and beverage operations.
• Knowledge of food and alcoholic beverages.
• Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA.
• Administer, Monitor and Follow all of the Safety and Sanitation Guidelines set forth by the CDC and GPR including but not limited to all of the COVID-19 State and County ordinances
• Must be able to work flexible schedules including weekends and holidays

Physical Demands

• Most work tasks are performed indoors. Temperature generally is moderate and controlled by resort environmental systems; however, must be able to work in extreme temperatures like freezers (-10F) and kitchens ( 110F), possibly for one hour or more.
• Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
• Must be able to exert well-paced ability to reach different restaurants and other departments of the resort on a timely basis.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• Must be able to lift trays of food or food items weighing up to 30 lbs. frequently.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

QUALIFICATION STANDARDS

Education

High school or equivalent education required. Bachelors Degree preferred.

Experience

• 3 years previous restaurant management experience in a casual/fine fair required.
• Previous experience with Infogenesis.
• Bachelors Degree preferred.
• 4-6 years experience in overall F&B operation as well as 2-3 years management experience required.

Licenses or Certificates

• Must have up to date Food Handlers Card
• Must have TIPS certification
• Ability to obtain and/or maintain any government required licenses, certificates or permits.

Attendance:

• Regular attendance in conformance with the standards, which may be established by Westin/Sheraton Carlsbad Resort & Spa from time to time, is essential to the successful performance of this position. Employees with irregular attendance / tardies will be subject to disciplinary action, up to and including termination of employment. Upon employment, all employees are required to fully comply with Westin/Sheraton Carlsbad Resort & Spa rules and regulations, non-compliance will be subject to disciplinary action, up to and including termination of employment.
• This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

This job opportunity for employment is being made available by Grand Pacific Hotel Services, L.P., the owner and the employer of all associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the owner or operator of Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not the direct or indirect employer or joint employer of any associates working at Westin/Sheraton Carlsbad Resort & Spa. Marriott International does not control, govern or regulate any aspect of recruitment or employment at Westin/Sheraton Carlsbad Resort & Spa. Marriott International is not responsible for any aspect of your application, candidacy, or employment at the resort, nor shall Marriott International be liable for the data collection, use and privacy practices of the Westin/Sheraton Carlsbad Resort & Spas owner or operator.

Qualifications