What are the responsibilities and job description for the Fun Quest Technician position at Grand Sierra Resort and Casino?
Duties and responsibilities are as follows:
- Troubleshoot, repair, and perform preventive maintenance on all games/Attractions to minimize down time. Games should be kept in a like new condition.
- Assist in the coordination with Manger to develop a preventive maintenance plan.
- Acquire parts for games from new or existing sources with the goal to minimize parts expense.
- Manage parts ordering and use. Update web-based tracking system timely.
- Communicate all game problems or arcade operational issues with Manager.
- Debit card system programming, hardware operations, repair and installation.
- Greet each guest that has a problem or issue with a smile and good attitude and ascertain what is needed to resolve the issue in the quickest and fairest way possible to the guest.
- Answer questions regarding the location and its facilities, games and merchandise.
- Demonstrate use or operation of games or merchandise..
- Assist other locations in set up, tear down, game moves or improving their operations.
- Manage and protect company assets including, but not limited to, equipment and systems containing sensitive or proprietary information and data.
- Maintain effective leadership and working relationships with all departments, company personnel and partners.
- Any other duties as required by the Manager.
The position will require work on weekends and holidays.
Scheduled hours and shifts vary on occupancy.
Must at least 18 years old
Salary : $33,800 - $42,800
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