What are the responsibilities and job description for the Sales and Design Consultant position at Granite Empire of Louisville?
JOB TITLE: Design Consultant/Salesperson
JOB DESCRIPTION:
The design consultant/salesperson is responsible for working with the client from the initial client contact up until project is completed. He or she will be responsible for creating and selling products that will meet the quality and profit standards established by Granite Empire of Louisville.
The design consultant/salesperson is responsible for working in compliance with Granite Empire of Louisville's company standards for paperwork and processes, customer, subcontractor, and vendor relationships.
PURPOSE:
The design consultant/salesperson is responsible for:
· Taking leads in design showroom, over the telephone and/or internet resources, as directed by management.
· Interviewing client and evaluating needs for remodel of any kitchen/bath project, or retail needs.
· Working with management to provide Granite Empire of Louisville with signed contract, specifications, cost sheet, selections, and all other pertinent project details.
· Quality control, profit, service, and high customer satisfaction remain the responsibility of both the design consultant/salesperson and the project manager throughout the life of the project warranty.
· Successfully meeting and exceeding Granite Empire of Louisville company goals and objectives.
PRIMARY RESPONSIBILITIES:
· Greeting every customer in a helpful and courteous manner.
· Arranging and scheduling necessary meetings with clients.
· Seeking new customers and supporting any walk-in needs – will provide design showroom tours.
· Maintain a high level of customer contact and follow up.
· Setting up for a successful process by providing the scheduler with their necessary information.
· Responsible for understanding drawings and blueprints. Will train.
· Work assigned weekly design showroom hours and some floor hours during special events, such as home shows and company open houses.
· Attend regular general staff meeting and other sales-related meetings as required.
MINIMUM ELIGIBILITY REQUIREMENTS:
· (1) Year of experience with sales is a plus.
· Ability to create product displays – design color/texture themes for new designs.
· Knowledge in the home improvement is a plus.
· Excellent customer service skills.
· Excellent verbal, written, and interpersonal skills.
· Proficient in basic mathematical skills.
· Maintaining a professional and well-kept appearance is a must.
· Granite Empire of Louisville s dress policy is business casual.
· Must be self-motivated and able to multi-task in a fast paced environment.
· Ability to identify and resolve problems in a timely manner.
· Ability to perform other duties as assigned.
· Ability to establish and maintain effective working relationships with other employees, clients, subcontractors, vendors/dealers and the general public.
· Expected to abide by Granite Empire of Louisville’s safe workplace policies.
· Able to work on Saturdays once a month.
· Willing to work local shows.
EDUCATION REQUIREMENTS:
· High school diploma/GED.
Job Type: Full-time
Pay: $40,000.00 - $200,000.00 per year
Benefits:
- Flexible schedule
- Paid training
Schedule:
- Monday to Friday
Supplemental Pay:
- Bonus pay
- Commission pay
- Signing bonus
Experience:
- Sales Occupations: 1 year (Preferred)
Work Location: One location