What are the responsibilities and job description for the Store Manager position at GranQuartz?
Headquartered in Norcross, GA, Pearlman Group, through its primary brands, GranQuartz, Pearl Abrasive and Regent is a multi-channel developer and distributor of supplies, tools and equipment used in the fabrication and maintenance of hard surfaces for residential, commercial, and industrial end-markets. Pearlman’s GranQuartz specialty distribution business is the market leader serving over 8,000 stone fabricators, tile installers, and concrete and monument professionals. Pearl Abrasive is a leading developer and provider of high quality, branded abrasives and cutting tools to over 5,000 distributor customers in construction and industrial end-markets. The Company represents over 600 suppliers and has an extensive portfolio with roughly 20,000 SKUs, including an extensive offering of proprietary, exclusive, and national branded products. The Company has distribution centers and retail locations across the U.S. and Canada and operates the largest fleet of mobile sales vehicles in the stone industry.
Job Purpose / Summary:
The Store Manager will oversee, manage, and coordinate the day-to-day operations within a best-in-class industrial supply retail store. Reporting to the Director of Retail, they will proactively operate the retail branch with product sales to exertional customers, product and customer demo/training, supervision of retail branch staff, receiving/shipping/storage of in-store merchandise, and the cleanliness and upkeep of the retail branch location. The Store Manager will lead by example and develop a culture their branch location simultaneously demonstrates superior product/industry knowledge, operational excellence, retail inventory management.
Essential Duties & Responsibilities:
The Store Manager will be responsible for the following, but not limited to:
- Manage the retail branch performance against KPI goals and work proactively to improve their results.
- Ensure the retail branch location is properly staffed, trained, clean, organized, and presented in a manner analogous with our industry best in class reputation.
- Recruit, hire, shape, and sustain an effective, motivated team that delivers desired business results by providing vision/direction, building trust, coaching, and developing team members in order to leverage individual abilities.
- Collaborate with outside sales and use previous industry knowledge to improve retail sales experience and overall customer satisfaction through product and industry knowledge.
- Develop a culture that places importance on conducting all operations in a safe manner and reports all safety incidents.
- Other duties as expected.
Qualifications & Education Requirements:
- To perform the job successfully, an individual must have the following:
- Minimum of 5 years in the appropriate industry.
- Experience with using of a computer for daily tasks.
- Have extensive verbal communication required for customer and associate relations.
- Have analytical skills to interpret reports and information and develop strategies.
- Ability to develop relationships and work closely at all levels of an organization from seasonal hourly employees to senior leaders.
Working Conditions / Physical Demands:
- High SKU diverse retail store operations the encompasses small individual items to large material handling equipment.
- Some MHE equipment used.
- Utilize a computer and other tools to monitor productivity and operations.
- Lift, push, pull and grasp up to 48 pounds while standing and kneeling.
- Work in a high traffic area.
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
CDC, local and state standards are followed for maximum customer and employee safety at all time.
Work Location: One location