Sales Execution Consultant

Sales Execution Consultant

Greaser Consulting is passionate about offering opportunities that would normally only be available in places like Silicon Valley, in central Pennsylvania. As such, we expect that applicants, most likely, will not have previous job experience related to this role. This is an entry-level position with plenty of room for advancement for the right individual.

If you are passionate about learning new skills, helping customers succeed, have an interest in getting your foot in the door of the tech industry, and are willing to work hard, we want to invest in your future. Hands-on, on-the-job training will prepare the right candidate to work with companies from small start-ups to the largest tech giants. 

You’ll become a Sales Execution Platform expert, learning what an SEP is, how it works, how to set one up, and how to train those who will be using it. If you read that last sentence and nothing made sense, don't panic; Greaser Consulting has equipped local individuals, with the training they need, to be qualified to work with start-ups, as well as Fortune 500 companies. Therefore, a willingness to learn and the ability to communicate effectively with customers are essential to this role. If those describe you, we’re ready to teach you everything you need to know.

The Role

As a Sales Execution Consultant at Greaser Consulting, you will be introduced to tools such as Salesforce, Outreach, Salesloft, Gong, ZoomInfo, HubSpot, etc. Your focus will be on learning the technical aspects of sales execution platforms and the best practices associated with how they should be set up and used.

You will work with customers to ensure the exceptional setup of their sales execution platform, educate them on the benefits and features of our core services, inspire their organization, and help them immediately start reaching their goals. You will work in tandem with our content strategy team to optimize the customer’s sales strategy with the various tools they use. You will be expected to be a project manager, trainer, and at times, an additional set of hands for the customer.

Greaser Consulting is a fast-growing business in the tech industry, and this role is pivotal to our continued success.

Job Responsibilities

• Work as the main point of contact with Greaser Consulting customers after a sale is complete
• Provide an exceptional onboarding experience to all customers and customer stakeholders, ensuring all users are up and running on time
• Provide best practices on workflows, configuration, and how to engage end-users using sales execution platforms
• Work with existing customers who purchase additional services post-launch in areas such as managed services, account tune-ups, or expansion
• Relentlessly drive to understand customers, their stakeholders, and their problems deeply 
• Ensure all project deliverables and tasks are well documented and managed, allowing for flawless handoff between teams and resources
• Demonstrate project management excellence including the ability to keep stakeholders on track, manage risks, ensure milestones are met, and securing customer sign off at project completion
• Help ensure successful adoption of the product they are utilizing at and immediately following go-live
• Influence all levels of leadership ranging from analysts to C-Level executives
• Work to ensure customer feedback is captured and realized
• Develop proficiency in the product capabilities, and sales process best practices including a deep technical knowledge of the product
• Contribute to defining and refining the initiatives, methodologies, assets, and programs within the Professional Services team
• Drive problems and roadblocks to resolution with minimal assistance
• Be prepared to engage in business development both internally and externally when called upon. While this is not anticipated to be a major function of the role, it is important to have hands-on experience in being an end user of the services you provide

Basic Qualifications

• High School Diploma or equivalent
• Ability to maintain a positive attitude and calm demeanor, especially in escalated circumstances
• Proven record of ensuring customer satisfaction by educating/training, driving adoption, managing stakeholders, and influencing the customer
• Proven self-starter and able to come up to speed on complex, difficult concepts with minimal assistance
• Demonstrated excellent written and verbal communication skills
• Experience building trust and developing client relationships while being remote or hybrid
• Excellent at managing a high volume of customers and their respective priorities
• Ability to memorize product features and can spontaneously discuss benefits

Preferred Qualifications

• Associate’s Degree OR 3-5 years of solid experience in a technical, customer-facing role for medium to large-scale business in a similar industry
• Proficient in basics of Salesforce data schema and configuration
• Previous experience working with customers ranging from SMB to Enterprise level
• Proficient in coaching others in Sales Process best practices
• Passion for designing processes that scale across the organization
• Thorough understanding of the challenges an organization faces when implementing new technology and how to help them manage change
• Familiar with common sales tools (SFDC, DiscoverOrg, RingCentral) as well as Sales Execution Platforms (Outreach, SalesLoft, Apollo, Groove, HubSpot)
• Experience leading training sessions and workshops

Expectations

• This role is an “in-office” position based out of Hollidaysburg, PA
• This role does not require travel, however, options for travel may be available

Vision, Mission, and Values

Vision: To help our clients fulfill their company’s mission. 

Mission: We collaboratively build innovative and scalable sales execution strategies that lead to growth while having fun.

We use our PIPES every day to live out our Values:

• Pioneering mindset: we are willing to do things first and differently and enjoy being on the edge of sales innovation. 
• Integrity: everything we do is guided by our sense of right and wrong, and we do not sacrifice integrity for anything. 
• Proactive: we do not sit around and wait to be told what to do. We go out and make a plan to propose (this is why our clients love us). 
• Empathetic: we believe good work starts with listening to our clients (and to our teammates), putting ourselves in their shoes, and caring about solving the problem well.
• Simple joy: we understand hard work is sustainable only when you enjoy it.