What are the responsibilities and job description for the Patient Accounts Collector position at Great Falls Clinic?
POSITION OVERVIEW:
Collections of Accounts Receivables, Provide customer service to payers, providers and patients with questions on their accounts via web, phone, in person, and by mail. Refiling of insurance, assisting in coding issues, balancing accounts, printing ledgers, refunding patients, updating insurance and address information. Works Denials and underpayments. To call insurance companies, payers, and/or patients for payment on unpaid claims. To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delays. Other duties as assigned. Receives direction from: Great Falls Clinic Business Office Directors or leadership.
SHIFT: Full time. Days with Call.
MINIMUM QUALIFICATIONS:
Experience in Clinic collections and billing. Minimum two years clinic collections or healthcare business office experience, preferred.
LICENSE/CERTIFICATION
AAHAM Certified Revenue Cycle Specialist (CRCS), preferred.
KNOWLEDGE/SKILLS/ABILITIES
Read, write and speak fluent English. Basic accounting, intermediate computer and office equipment knowledge. Medical terminology & coding knowledge helpful. Knowledge of payer requirements and programs which the patient may be eligible. Perform repetitive processes with speed and accuracy. Strong interpersonal relations and customer service skills. Basic typing and 10 Key, problem solving. Prioritized time management.
ABOUT US:
In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice.
We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties.
Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology.
ABOUT GREAT FALLS:
Great Falls lies about halfway between Yellowstone National Park and Glacier. It has close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. It is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic are for you. We would love to hear from you and discuss this opportunity.