Maintenance Technician

Keauhou Lane is a mixed use building with 209 residential units and 30,000 + sq feet of ground floor retail, located in Ka'kaako. We need your fix-it skills as our new full-time Maintenance Technician. As part of this fantastic team, you will support scheduled and unscheduled property maintenance and operating systems, ensuring both curb-appeal and a quality living environment for all residents, tenants and guests.


Primary Responsibilities:

• Under the direction of the Building Engineer, performs scheduled and unscheduled property maintenance functions that may include, but are not limited to: preventative maintenance, filter changes, HVAC repairs, light bulb changes, caulking, painting, minor plumbing maintenance on existing systems, and minor electrical maintenance as allowed without a license within state law requirements.
• Maintain the overall appearance of the interior and exterior of the property (including amenity spaces, model units, commercial spaces, common areas, and their equipment) by keeping it free of trash, debris, dust at all times and properly landscaped, and painted.
• Timely completion of all service requests, work orders, repairs and improvements of all commercial and retail spaces, common areas, and residential units.
• Turnover duties which may include painting, cleaning and trash removal of vacant apartments ensuring a spotless presentation in preparation for occupancy.
• Perform routine preventative maintenance, inspections, and repairs throughout the life of the building.
• Ongoing communication with property staff and residents to convey status and completion of service request, work orders and repairs.
• Maintain equipment rooms for safety and cleanliness, ensuring timely reporting of inventory needs to Building Engineer.
• Maintain a professional, courteous and customer-service oriented attitude when dealing with owners, residents, guests, co-workers and the general public, at all times, on or off the property.
• Maintain a thorough knowledge of all building systems in order to perform on-call emergency service as required.
• Ensure garbage and recycling areas are clean and odor is controlled.
• Support asset preservation and resident needs by communicating maintenance needs, repairs and unsafe conditions to Building Engineer or General Manager
• Other duties as assigned, perform all duties safely, help ensure compliance with city, state and federal safety and environmental laws, codes, standards, and regulations.

 If the following applies to you, we want to hear from you:

• Customer focus – dedication to meeting the expectations, needs and requirements of internal and external customers, successfully gaining their trust and respect. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Basic knowledge of electrical, plumbing and mechanical systems including air conditioning.
• Ability to read and interpret building plans, as well as safety rules, operating and maintenance instructions and procedure manuals.
• Strong planning and organization skills, successfully scoping out required time to achieve objectives and goals, then managing to successful completion of identified objectives.
• Ability to complete scheduled routine tasks quickly and efficiently, without supervision.
• Familiar with the safe use of maintenance tools and safety with mechanical systems.
• Strong verbal and written communications skills (in English), allowing for clear and succinct communication in a variety of settings (phone, in-person and email), and with people of various backgrounds and levels, both internally and externally.
• Ability to work outside of regular business hours, including weekends, responding to emergency calls, as required.
• Ability to lift 50 pounds with or without accommodations.
• Knowledge of Yardi or similar management software system, Microsoft Office, Word and Excel a plus.

Minimum Qualifications:

• A high school diploma or equivalent is required for this position. Trade school is a plus.
• Minimum one (1) year of general maintenance experience (i.e., plumbing, electrical, carpeting, painting etc.).
• Experience with both residential and commercial maintenance is preferred.
• LEED AP Operations and Maintenance a plus.