Experienced Automotive Title Clerk Administrator

Green's Toyota of Lexington
Lexington, KY Full Time
POSTED ON 5/11/2024

Who We Are

 

Green's Toyota of Lexington began in 1966 with one thing in mind, to build a dealership based on honesty, integrity and professionalism. 50 plus years later, we still have those same goals in mind.

 

Every day, Green's Toyota of Lexington makes sure that we are putting our best foot forward and are here to make a difference. We’re always looking for professionals who share our goals to join our team.

 

As a Vehicle Title Clerk Administrator, you will be working in a world class dealership providing support for the Green's Toyota group as well as our sister dealerships. You will be a part of the Administrative Department working with the Office Manager, Monday through Friday. Our Toyota family and teams are true professionals who enjoy helping others. We welcome individuals who are extremely confidential, creative, have great communication skills and who are excited to be in a fast-paced, high-volume dealership.

 

What We Offer

 

  • Professional Environment
  • Growth Opportunities
  • Paid Vacation and Personal Time
  • Medical, Dental, Life Insurance and More
  • 401K Plan
  • Employee Gym
  • Employee Vehicle Purchase Program
  • Discounts on Parts and Services
  • And More!

 

Qualifications

 

  • Previous Title Clerk experience required
  • Attention to detail
  • Organization a must
  • Fantastic communication and teamwork skills
  • Professional dress and personal appearance
  • Will submit to a pre-employment background check & drug screen

 

Job Description

 

Summary:  The Vehicle Title Clerk Administrator position processes information and documents regarding motor vehicle registrations and other state-required documents. This position must be administratively adept and organized with handling files and maintaining documents.

  

  1. Processing

The position must handle and process confidential documents, to transfer vehicles to customers as required by local, state and out of state regulations of the Department of Motor Vehicles. Attention to detail, accuracy, and timeliness are required expectations. The position processes cash and ACH disbursements that must be sent to the appropriate agencies.

 

  1. Organization and Filing

The position maintains a file system of vehicle sales and requires organization and confidentiality as well as physical filing of the deal jackets into appropriate filing cabinets and annual purging and boxing of deals for warehouse storage. 

 

  1. Essential Duties and Responsibilities
  • Accurately process vehicle transfer paperwork from the dealership to purchasers, both in state and out of state, based on customer’s residence.
  • Calculate sales tax and transfer fees to be submitted for transfers.  Reconcile figures to transfer schedule.
  • File liens when required, in timely manner.
  • Update in-house deal tracker daily, according to established procedures.
  • Notarize paperwork for dealership as requested.
  • Initiate communication to Titling jurisdictions to ensure smooth processing of transfers.
  • Answer customer titling inquiries or concerns by phone, e-mail, fax or occasionally in person, in a professional, customer-focused manner.
  • Troubleshoot and resolve problems with specific titles, odometer discrepancies, power of attorney, etc.
  • Make copies, mail out pertinent documents, file deal jackets.
  • Prepare and send golden-rods to appropriate lending institutions, when necessary.
  • Process payoffs on trade-ins or lease buy outs, when needed.
  • Process reimbursements to customers where required.
  • Additional tasks may be assigned as required.

 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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