What are the responsibilities and job description for the Customer service attendant position at GreenDrop?
Who We Are :
GreenDrop® is a for-profit company and registered professional fundraiser where required. We accept your donations (thank you) on behalf of a local nonprofit, and pay our nonprofit partners for your stuff, helping them fund programs in your community.
These one-of-a-kind finds are then given a second chance to be loved again in local thrift stores. Together, we help protect the planet and keep millions of reusable items out of landfills every year.
Donation Attendant Overview :
- The GreenDrop Site Attendant role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to our donors each and every day.
- The Site Attendant will lead by example and demonstrate our Company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Essential Job Functions :
Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.
This includes but is not limited to the following :
- Always greet donors in a friendly manner, in full GreenDrop uniform.
- Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
- Assist donors with their donations and help to unload their vehicles.
- Wear a tablet holder while recording donor information on the company iPad.
- Assist truck driver during donation pick-ups.
- Organize donations in the stock room.
- Maintain the cleanliness of the site, both inside and outside.
- Fill out supply orders to keep the site stocked with the necessary tools for job completion.
- Other duties assigned by the manager.
- Must be able to be on-site during working hours.
- Must be able to perform essential job functions with or without reasonable accommodations.
Behavior / Skills :
- Ability to work independently without continuous supervision.
- Have an outstanding ability to interact with people.
- Strong desire to provide magnificent service.
- Able and willing to lift up to 50lbs continuously throughout the day.
- Positive mindset, Punctual, Strong sense of urgency and able to take initiative in Job Duties.
- Must possess a strong ability to positively communicate and interact with donors, co-workers, and management.
Minimum Age Requirements : Must be at least 18 years of age.
GreenDrop is an Equal Opportunity Employer and an E-Verify Company.
Last updated : 2023-06-25
