Job Posting for Kalamazoo Wings Sales Associate at Greenleaf Hospitality Group
Overview
Top Reasons to Work With GHG
We are one of the Nation's 101 Best and Brightest Companies to work for
You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about selling a diverse Event Center
You will utilize your skills and experience in an environment that encourages creativity and building relationships with potential clients
Responsibilities
What You’ll Be Doing
JOB PURPOSE:
Actively solicit new accounts for Kalamazoo Wings and sustain on-going business relationships with existing accounts.
ESSENTIAL JOB RESULTS:
Work hand in hand with the Kalamazoo Wings on development and strategies for ticket sales growth with season ticket holders, various other ticket plan buyers, and group sales
Have a strong passion for driving revenue sales and guest service
Show passion to drive marketing and sales promotion efforts for Kalamazoo Wings
Must drive group sales initiatives for both hockey and other events hosted at Wings Event Center
Resolves customer issues to sustain long term guest engagement by making improvement recommendations to management
Must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple tasks. This role also calls for the ability to work well with all levels of leadership and associates
Services existing business accounts obtain future bookings and establishes new accounts by planning and organizing daily/weekly/monthly work schedules to call on existing or future potential guests.
Continuously improve the content, approach, and timing of outside sales calls by studying the potential market, consulting with the General Manager, and making adjustments for continuously improving the closing ratio.
Sustains an organized approach and keeps the General Manager informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual segment analysis.
Monitors competition by gathering current marketplace information on pricing, products, competitor deliverables, promotions, etc.
Recommends improvements in products, services, packages, promotions by continuously evaluating results, actively seeking guest feedback, and observing competitive developments.
Resolves customer issues to sustain long-term guest engagement by making improvement recommendations to management.
Creates and sustains positive interactions with all associates by being a promoter of Greenleaf Hospitality vision, mission, and core values to all colleagues.
Continuously improves one’s own professional and technical knowledge and skills by attending educational workshops, actively participating in regularly scheduled sales team meetings, reviewing professional publications, establishing personal networks, participating in professional societies, and seeking additional methodologies.
Qualifications
What You Need for this Position
A Bachelor's degree is preferred but not required
Previous experience with negotiating and creating contracts and proposals preferred
Have a strong passion for driving revenue sales and guest service
Show passion to drive marketing and sales promotion efforts for the Kalamazoo Wings and Wings Event Center
Must be able to work in a fast-paced environment with demonstrated ability to manage and prioritize multiple tasks. This role also calls for the ability to work well with all levels of leadership and associates
Driven by purpose, mission, values, and has a sense of urgency
Able to work closely with staff through strong communication and verbal skills
Able to stand for long periods of time, up to 10 hours or more
Able to stoop and bend
Able to lift up to 40 pounds from time to time
Able to safely work with potentially dangerous chemicals and equipment
Able to comply with safety and health code standards
Able to handle responsibilities that require repetitive motion tasks
What's in it for You
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
10% Discount on GHG outlets
Discounted hotel rates at Radisson Hotel Group branded properties worldwide
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