What are the responsibilities and job description for the Digital Product Owner position at greenpath, inc.?
Do you enjoy creating digital experiences with strong impacts? Have you had the opportunity to create client-facing digital experiences that encourage behavioral change? Do you bring an Agile, strategic mindset to the goals at hand? Does data and research drive your decisions? Do you enjoy collaborating with others and leading Agile teams to get results?
This opportunity might be for you!
You will champion the creation and implementation of GreenPath’s client facing digital experience. You will lead the process of creating an engaging digital experience that encourages our clients to make behavioral changes that positively impact their financial health. You’ll be joining a highly collaborative team to build a solution meeting the needs of the business and clients. For example, you’ll collaborate with Designers, Business Analysts, Developers, Implementation Specialists, Stakeholders, Marketing and more. This is a homegrown product where your role will be to work with the business to develop and manage a product roadmap that is rooted in research and aligned with strategic goals. You will lead the team responsible for bringing the vision to life.
At the heart of this role is a deep passion and commitment to GreenPath’s mission to empower people to lead financially healthy lives. Through our core values of integrity, teamwork and quality, GreenPath serves individuals directly, empowering strong financial decisions with high quality tools, resources and information.
We Have:
- Outstanding opportunities to champion GreenPath’s digital product strategy and implementation
- Products and services designed specifically with our clients in mind.
- A positive, close knit and collaborative team who will support you as well as challenge you to be the best version of yourself
- An outstanding environment for you to continually think outside of the box and collaborate with business leaders
- Extraordinary opportunities for growth and development.
- A guiding principle to put people at the center of everything we do. Empathy coaching, human-centered design and behavioral economics practices anchor our work in meeting people’s needs.
- Caring, compassionate and creative humans that show up every day with integrity and a drive to provide a quality experience through each and every interaction. This is more than a job for most of us. We are on a mission to make it easier for people to be financially well.
- Partnerships with others enable us to impact financial health on a large scale. We collaborate to design and deliver financial health services that are a win for people, for our partners, and for GreenPath.
- A close-knit executive team strategically working to support the organization.
You Have:
- A passion for Digital Products and the Strategy around ensuring their value to clients, partner and team members.
- Directed homegrown digital products from inception to implementation successfully. The products have encouraged clients to adopt behavioral changes resulting in improved wellness.
- Minimum of 3 years related work experience in a product owner role, domain expertise, and/or working on agile scrum teams.
- Understanding of the roles and processes involved in delivering a successful digital product.
- Strong organization and time management skills
- Strong analysis and decision-making capabilities to manage product backlogs and prioritize features for maximum value and ROI.
- Ability to work collaboratively with multiple stakeholders including business, technical teams and vendors.
- Demonstrated ability to communicate effectively with diverse stakeholders.
- Ability to identify, stay focused on and prioritize the features/concepts that will yield the highest value.
- Ability to take insights and turn them into applicable steps that can promote value.
- Experience conveying complex concepts to colleagues with varying degrees of business and/or technical knowledge.
- Strong skills in working with subject matter experts to determine business needs.
- Ability to advocate for actionable steps that will produce the highest value.
- Experience in preparing presentations that showcase the product being developed.
- Demonstrated ambition to learn industry best practices in product ownership to bring new approaches to GreenPath.
- Ability to champion change, influence expansion and acceptance of new ideas.
- Experience in facilitating user feedback sessions.
- Strength in working on a large-scale project in conjunction with other departments.
The Day to Day:
Defining the Vision
- The agile product owner is the point person on the product development team, using their high-level perspective to define goals and create a vision for development projects.
- Product owners are responsible for communicating with stakeholders across the board, including customers, business managers, and the development team to make sure the goals are clear and the vision is aligned with business objectives.
- The product owner can help the team maintain that vision by creating a product roadmap. The product roadmap is a high-level, strategic visual summary that outlines the vision and direction for the product offering over time. It is both a strategic guide for stakeholders to reference as well as a plan for execution.
Delivering Value
- The Product Owner understands, prioritizes, and communicates features that will ensure the highest value, including understanding and delivering return on investment (ROI). Other ways the Product Owner ensures delivery of value are through resolution of pain points and resolving friction points experienced by clients, partners and improving the overall client experience.
Managing the Feature and Prioritization Process
- The product owner’s responsibility is to create the list of system features and prioritize them based on the overall strategy and business objectives. Detailed users’ stories will be written by a Business Analyst (BA). Additionally, the product owner will need to map out project dependencies to inform the necessary sequence of development.
Prioritizing Needs
- The Product Owner must juggle the triangle of scope, budget, and time, weighing priorities according to the needs and objectives of stakeholders. Sometimes needs to say “no” when perfection goes above reasonable time and effort. The Product Owner will help finalize requirements with the Business.
Overseeing Development Stages
- With the vision, strategy, and product priorities set, the product owner should spend a significant amount of time overseeing the actual development of the product. They are a key player throughout each event, including planning, refinement, review, and sprint.
- During the planning stages, the product owner works with stakeholders to identify and organize the steps required for the next iteration. They will then meet with their team to refine the process, identify areas for improvement, and support the sprint.
Anticipating Client Needs
- Product owner will be an expert at understanding and anticipating the client’s needs to manage the development process more effectively. Their deep business/market knowledge and communication skills allow them to anticipate problems or needs and address them.
- Stay one step ahead of your clients with customer journey mapping. These visuals create a shared vision for the customer experience.
Acting as Primary Liaison
- The product owner is also the primary communicator and link between stakeholders and teams. As such, they must be expert communicators, making sure there is buy-in from stakeholders on all major decisions and strategy and clear instructions and deliverables for the developers.
Evaluating Product Progress at Each Iteration
- The product owner is accountable for each stage of the development process and the final product. They take a primary role in inspecting and evaluating product progress through each iteration.
Work with Others
- Each Product Owner will primarily focus on supporting their team but also work together toward full system delivery. Product Owners will consult with the Product Director regarding large decisions, major changes and areas that overlap with other Product Owner’s teams.
- Communication with each other, Project Manager and Product Director will be a key for success.
The Perks:
What will you get out of working at GreenPath? In addition to a competitive compensation and benefits package (medical, vision and dental plans), here are some of the additional perks our employees enjoy:
We all need some “me time” every once in a while. All full-time employees receive 19 paid days off during their first year of employment, in addition to 10 company-paid holidays per year. Use it for a fabulous vacation, to play nurse (or patient) at home, or sit on your couch watching DIY marathons on HGTV all day. We don’t care – it’s your time. Enjoy.- Need some additional time to focus on preventative care? GreenPath provides all employees with additional Preventative Care Time Off to encourage all employees to be proactive about their physical wellness.
- Saving for Retirement? GreenPath employees can start contributing to a 403b right away! After one year of employment we make a monthly contribution to eligible employee’s Retirement Account equivalent to 5% of their gross compensation.
- Need to reduce your student loan debt? GreenPath is a qualified employer under the federal Public Service Loan Forgiveness (PSLF) program, which means that you may be able to have a portion of your federal student loans forgiven after meeting certain eligibility requirements of the PSLF program.
- Planning on growing your family? GreenPath offers paid Maternity and Paternity benefits.
- Continuous learners can get their classroom fix in a couple of different ways. GP team members are eligible for up to $2,500 in tuition reimbursement per year. In addition, GP team members can attend courses through Invest in Yourself, an in-house educational program offering training classes on a variety of topics ranging from Cash Flow Planning to Microsoft Excel to Stress Management.
- What to take additional college courses? We have an agreement with Cleary College where all GreenPath employees are eligible for a 50% discount on college tuition.
- Speaking of health conscious, we also have an onsite gym, offering both cardio and strength training options. Side note: we offer shower facilities onsite so you don’t totally alienate your coworkers.
- Crave the outdoors? Eat lunch or take a break on our 4th floor sundeck. An excellent way to break up the monotony of the workday and sneak in some Vitamin D.
GreenPath Financial Wellness reserves the right to change this description at any time. GreenPath Financial Wellness practices the concept of equal employment opportunity with respect to hiring, promotions, transfers, pay, discipline, fringe benefits, and all other terms and conditions of employment. No individual will be discriminated against, and no employment decisions will be made, on the basis of an individual's race, color, national origin, religion, age, gender, gender identity, sexual orientation, protected disability, marital status, familial status, veteran status, height, weight or citizenship.
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