What are the responsibilities and job description for the Concierge position at Greystar?
Organizes, coordinates, and implements various resident services and programs and acts as an information source for and help to residents related to local market resources.
JOB DESCRIPTION
- Greets prospects and residents as they enter the office/leasing area, and ensures that prospects and visitors are comfortable while they wait to speak with a team member. 2. Monitors guest traffic.
- Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
- Assists residents with the checking in or out of luggage carts.
- Monitors parking garage for team members and vendors.
- Monitors fire alarm panel and security cameras.
- Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
- Keeps a daily log of events and community security status. Reports any concerns to management.
- Maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the community.
- Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
- Books freight elevator for move-in, move-out and furniture deliveries
Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.
Greystar will consider for employment qualified applicants with arrest and conviction records.
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