Program Manager

About GridPoint:

GridPoint is a smart building technology leader with a mission focused on enabling the world’s transition to an efficient and sustainable future through smart, grid-connected buildings. Our hardware-enabled subscription offerings bridge the gap between commercial businesses, utilities, and technology partners to support grid modernization and bring outdated energy infrastructure to the 21st century. Powered by the best data, our platform is designed to identify best-fit energy strategies, reduce waste, and make buildings smarter through controls, automation, and machine learning.

If you are passionate about building a clean and energy efficient future, working cross functionally to deliver industry leading products and making a real difference in the Smart Buildings industry, then this may be the perfect job for you!

Job Summary:

GridPoint is growing rapidly. Because our product is delivered as an equipment-enabled energy management subscription service, we rely on a delivery process that is seamless for our customers.  The Delivery Program  Manager will be responsible for programmatic management (scheduling oversight, budget, risk, change, opportunity, and resource management activities) and the overall success of a strategic account. 

Who You Are:

• Proven progran manager with the ability to achieve customer-driven goals.
• Desire to inspire and encourage cooperation and teamwork.
• Passionate about metrics with a track record of delivering on time with high standards of quality.
• Desire to learn and grow within an expanding organization.
• Thrives in a dynamic and evolving work environment.
• Fast learner, able to absorb information quickly and thoroughly.
• Organized and works well without constant oversight.
• Adaptable problem-solver that can think “outside the box”.
• Self-motivated and able to work independently and in close team environments.
• Enthusiastic and determined to achieve results and drive improvements.
• Enthusiastic about change. Able to be a change agent by driving desired results through leadership, collaboration, and influence.
• Great communicator who can clearly convey program and process recommendations and its associated value.

Essential Duties/Responsibilities: 

• Acts as primary point of contact for a large customer.
• Successfully develops strategy, prepares proposals, negotiates contracts, and leads a cross-functional  team to execute a program.
• Leads internal and external program reviews.
• Leads Quarterly Business Reviews with the customer
• Expected assigned program/market segment is 1 years in project duration and 1000 sites to install.
• Works directly with project sponsor/customer to plan and develop scope, deliverables, work plan, and budget for new initiatives.
• Monitors milestone and adherence to budgets and SLAs, and initiates actions to minimize non-conformance cost.
• Manage project assignments to multiple subcontractors including pricing, scheduling, and out of scope approvals.
• Utilize online CRM / project tracking tools to maintain internal communication within the organization and with customers.
• Assist subcontractors with review and understanding of scopes of work.
• Create labor quotes using excel and other provided tools.
• Navigate quality management conversations with subcontractors.

Minimum Qualifications:

• 7-10 years of program management / large project experience (e. g., project management in a solution or service environment).
• Degree from an accredited college.
• Proven track-record to deliver projects on-time and on-budget.
• You constantly seek efficiency and optimization of processes and procedures.
• Solid presentation and written communication skills with proven ability to influence others.
• Proficient skills in Microsoft Office (Project, Word, PowerPoint, Excel, Visio)
• Values: Integrity, thinks big, Leans In, Collaborative.

Preferred Qualifications:

• Project Management certification (PMP)
• Experience with Salesforce
• Experience generating and delivering labor quotes to field service vendors.
• Experience in facility management, HVAC, Energy Management System, Building Automation.
• Experience with Field Service Lightning.

Travel Requirement:

• 10%