HR Manager

SJR’s HR Manager is part of our operations team that ensures SJR is seen as a leading agency in digital content solutions around the world.

Our HR Manager is responsible for all aspects of our office and HR functions. From on-boarding flows and benefits management to handling office logistics, they provide functional expertise, support and guidance to management and employees that is people-centric and value adding.

Structured in their thinking and organized to a tee, the HR Manager is able to juggle multiple projects simultaneously and approaches each workstream with a positive attitude. As a champion of SJR’s culture and values, they drive our people strategies and programs working closely with leadership to build a high-performance organization and culture.

A forward thinker who plays a key role in our people efforts, the HR Manager is responsible for upholding the highest ethical standards including confidentiality, discretion and exemplary judgement, while setting the tone for the overall experience with SJR.

Responsibilities
HR Operations (70%)

• Manage key people processes and HR transactions such as onboarding, exits, performance management, compensation, work arrangements, employee benefits and efforts related to employee experience:
  • Onboarding: conduct reference and eligibility checks on all employees and background checks on c-suite level candidates, management of paperwork and system access, etc.
  • Offboarding: conduct all exit interviews for all voluntary exits, explain cobra benefits procedures for all terminations, management of paperwork and system access,
  • Oversee IT procurement and distribution for each employee, including initial email set-up; escalate through WPP Cortech, as required
  • Manage Freelance onboarding through software programs such as Pride
  • Manage recruitment efforts for job searches and keep all job descriptions up to date
  • Recruit and coordinate seasonal internship and fellowship program
  • Manage all timesheets for contractors (freelance, intern, fellow)
  • Ensure all separation agreements are up to date and adhere to SJR / WPP standards
  • Create and modify offering structures based on roles and responsibilities
  • Manage and maintain personnel records in our management system(s)
• Perform benefits administration, including answering ad hoc staff inquiries:
  • Ensure employees are aware of and understand our leave of absence process based on legal updates and company policy (FMLA / PFL / STD)

• Able to liaise between legal and the employee, as required
• Investigate and resolve benefit issues through Mercer Benefits Connect portal
• Review and manage all unemployment claims

• Perform payroll administration as required:
  • Manage payroll changes in ADP for new hires, terminations and salary adjustments
  • Review and code all change for any leave of absences
  • Run reports to be used for audit purposes
• Conduct audits related to employee performance and client requirements:
  • In partnership with the President of NA develop performance improvement plans when necessary
  • Maintain all documentation on employees’ conflicts and issues, as required and escalate as necessary
  • Track compliance reports (internal and for clients) and ensure all files are prepared for internal and external audits
• Maintain compliance with all governing employment laws and regulations with the guidance of President of NA and outside counsel if required
• Support foreign staff visa renewals and other immigration matters, as required
• Assess new HR standards and refine, adapt and implement new processes alongside President of NA

Office Management (30%)

• Manage day-to-day office operations and activities of the New York office
• Coordinate company social functions and office activities
• Manage office supply inventory and order new supplies as necessary
• Maintain a clean and productive working environment and ensure a welcoming office culture
• Handle facilities / tenant relations and other projects related to office real estate
• Assist with office shipments and finances such as reviewing and approving invoices for shipments and social functions
• Communicate to staff effectively pertaining to office activities, facilities, recruitment, employment, etc.

Qualifications

• Minimum five years of progressive HR and office management experience (agency setting preferred)
• Degree in HR or related fields a plus
• Culture-focused, bringing enthusiasm to the office and offering up new ideas
• Excellent interpersonal and people skills with the ability to build strong relationships through collaboration across multiple levels of the organization
• Ability to handle sensitive documents and records with a high level of confidentiality
• Excellent problem-solving and time-management skills with great attention to detail
• Strong sound judgement with the ability to be open-minded 

• Strong communication skills, both oral and written, to effectively communicate with internal and external contacts
• Flexible, adaptable, and reliable; able to work in fast moving environment
• Advanced use of Microsoft Office applications