What are the responsibilities and job description for the Import Coordinator position at GRUDEN USA, INC.?
What is the job purpose?
Manage and plan the logistics flows of customer’s import shipments, coordinating suppliers and foreign agents, providing customer with constant support and weekly reports, minimize the extra charges. Direct operational activities to ensure all shipments are processed quickly and smoothly.
What will be your Key Responsibilities?
- Understand accounts’ business strategy, objectives and risks/constraints; continually focus efforts on providing solutions to achieving objectives and mitigating risks/constraints.
- Continuously pursue and implement more efficiency and cost reduction measures.
- Provide accounts with market updates (trade agreements, strikes, new capacity being introduced, etc.) and educational support.
- Address and resolve delays, claims, losses and other issues with urgency.
- Manage the team, work flow, assignments, procedures, and escalated issues. Adhere to client and company SOPs, and justify any deviations or changes.
- Provide activity reports.
- Nurture productive and professional relationships clients and vendors, with integration and development of related IT support, enabling the customer to track data on the company's IT systems.
-ISF Filing / AES Direct
- Manage claims and contribute to the development of processes and procedures aimed at improving the efficiency and profitability of shipments.
- Monitor account for timely payments and assist with collections on past due invoices.
What are we looking for?
- Experience in international freight forwarding is highly preferred.
- Command of documentation, procedures and rules for Ocean cargo is highly preferred.
- Good analytical and program management skills; ability to define, develop and document business processes and procedures.
- Detail oriented, able to multitask and meet deadlines.
- Excellent at problem solving.
- Full proficient in English, Italian is a plus.
- Strong computer skills including Microsoft Office (Word, PowerPoint, Excel)
- Knowledge of Quickbooks is a plus
- Knowledge of CargoWise is a plus
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k)
- Health insurance
Schedule:
- Monday to Friday
COVID-19 considerations:
NO
Experience:
- Freight Forwarding: 3 years (Preferred)
Work Location: In person