What are the responsibilities and job description for the Funeral Services Assistant position at Grupo Deco America?
THIS POSITION DOES NOT HAVE A SET SCHEDULE; IT IS A PART TIME WHEN NEEDED SCHEDULE. THE HOURS WORKED DEPEND ON THE FUNERAL HOME SERVICES SCHEDULED AT THE FUNERAL HOME. THIS IS A GREAT OPPORTUNITY FOR THOSE LOOKING FOR ADDITIONAL INCOME OR INDIVIDUALS INTERESTED IN THE MORTUARY FIELD.
The main responsibility for a Funeral Services Assistant is to aide in funeral home services, viewings, memorials, and ceremonies. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
JOB RESPONSIBILITIES
- Set-up and assist with viewings, funeral services, memorial services, etc.
- Directs calls to appropriate team members.
- Greets and receives families and/or other persons entering the office for information and assistance. Answers questions, escorts visitors, researches patron files and records and assists as needed.
- Attends interment services of client families. Expresses personal interest and concern for the family.
- Maintains a friendly attitude while offering assistance and guidance to all persons entering the location.
- Assists passengers in and out of limousine with special emphasis and patience given to the handicapped and elderly.
- Assists in the set-up of services and the movement of the casketed deceased and other related paraphernalia in and out of the visitation area, funeral home, chapel, church or other place of service.
- Drives the hearse, family limousine or other vehicle in the funeral cortege and/or other funeral related activities.
- Prepare and/or coordinate memorial materials.
- Performs other duties as assigned
MINIMUM Requirements
- High school diploma or equivalent
- Previous customer service and/or sales experience preferred
- Ability and willingness to learn required
- Bilingual in English and Spanish
- Able to work a constantly changing schedule.'
'Work Remotely * No
Job Type: Part-time
Pay: $15.00 per hour
Schedule:
- On call
- Weekend availability
Application Question(s):
- What are your hours of availability?
Experience:
- Funeral Home: 1 year (Preferred)
Language:
- English and Spanish (Preferred)
Work Location: One location