Trainer Sales Associate - Fitness Studio

Trainer Sales Associate Mission: To provide superior customer service, continually increase the membership base and focus on the retention of current members.

TSA In Studio Work Hours: Hours vary week to week. Studio staffed hours are Monday-Thursday 11am-8pm, Friday 9am-6pm, Saturday 11am-4pm, Closed Sundays. There will often be promotional events outside the studio.

Required Paid Training & Certifications:

• Complete HOTWORX Certification. Repeat once annually as a refresher.
• Maintain active CPR, AED and First Aid certification at all times.

Basic Duties & Responsibilities:

• Estimate approximately 20-25 hours per week unless otherwise noted by management.
• Arrive early, 15 minutes is recommended before all scheduled work shifts, outside promotions, corporate sales appointments and employee educational/training sessions.
• Consistently maintain a professional appearance by adhering to the HOTWORX® Uniform Policy & Code of Conduct.
• Follow general cleaning and maintenance checklists and guides as assigned by management.
• Complete all daily open/closing procedures and checklists for each shift.

Customer Relations, Training and Other Duties:

• Make 50 daily outreach attempts, by phone, text, or email
• Assist members during their visits by providing friendly greetings for each visit, answering their questions, providing proper sauna and workout instructions, answer all post-workout questions and provide suggestions on gear, hydration and other retail items.
• Ensure that members understand how to use the Burn Off App
• Sell memberships and do the necessary prospecting and outside promotions for new members.
• Perform the lesser exciting duties with a positive attitude. Such as cleaning and keeping the equipment in tidy order.
• Do what is necessary to meet all prospecting and sales goals.

Marketing & Prospecting Duties: (we will train all of this!)

• Ensure that minimum requirements for prospecting are met monthly. This includes at a minimum, 30 names and numbers turned in and 5 guest passes returned to the studio with employee initials on the back of guest pass from each employee.
• Assist manager in social media engagement posts, promotions and on-going ad campaigns by providing insight on results, ideas and more to increase traffic and promote online engagement.
• Review and update Studio Prospecting/Client tracking logs daily to ensure proper exercise of prospecting duties and follow to increase sales opportunity and personal commissions. This includes new member follow up, new guest tracking, etc.
• Utilize all HOTWORX®® marketing tools simultaneously and consistently to maximize traffic. Personal Minimum Prospecting Requirements are as follows:
• Place and maintain 10 lead boxes in strategic business to be checked weekly
• Enroll a minimum of 15 new Members each month (50% or higher closing %)
• Generate a minimum of 30 new guests per month through the Ambassador Program
• Execute one outside promotion each month
• Secure 10 new guest (red) appointments each day
• Secure 3 VIP business partners each month

Base wage is $12 per hour bonuses and commission based on performance. Flexible schedule may be ideal for students.

Job Type: Part-time

Pay: $12.00 - $16.00 per hour

Expected hours: 10 – 25 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Overland Park, KS 66210: Relocate before starting work (Required)

Work Location: In person

Salary : $12 - $16