What are the responsibilities and job description for the Response Officer position at GSG Protective Services?
GSG Protective Services is a regional security firm that provides high quality, full-service, security in the Southwest, Central and Northeast United States.
GSGPS specializes in 6 divisions: physical security, protective services, consulting, investigations, technology, and training. Our expert leadership team has decades in experience and our company values are professionalism, respect, open communication, training & education, empowerment, customer service, and teamwork.
GSG Protective Services is looking for Full-Time Response Officers in the El Monte /Los Angeles, CA area. Qualified candidates will have a professional appearance and demeanor. The occupant of this job is expected to assist GSG Protective Services in achieving its vision and mission of customer satisfaction.
Position Summary: Response Officer will be assigned to different sites with a wide variety of duties to include covering patrols for last-minute call-offs. Must have full flexible availability of at least 5 days a week, 24/7.
Qualifications:
- Valid Security Guard Card License
- Valid Drivers License
- Baton Permit
- Vaccine Card
- Chemical Agent Cert (Can obtain with us)
- Reliable transportation
- Excellent customer service skills
- Excellent written and oral communication skills
Essential Duties and Responsibilities
- Assume overall responsibility for the safety and security of designated areas
- Patrol designated areas in accordance with outlined security procedures
- Identify potential security risks and respond accordingly
- Complete incident reports and required documentation for all security incidents
- Ensure all employees and visitors have proper credentials for accessing buildings (ID badges and passes)
- Respond to emergencies and incidents within designated areas promptly and according to policy
- Assist employees and visitors with any concerns they might have
- Escalate emergency situations to law enforcement as needed
- Monitor alarms and security cameras
- Maintain assigned equipment and assigned vehicle during assigned shift
- Operate assigned company vehicle throughout assigned shift
- Perform all post specific instructions to ensure execution of customer request/s
- Practice all safety rules and procedures, always, as established by GSG Protective Services to ensure a safe and healthy work environment
- Report all activities, incidents, and observations made while on duty
- Respond to active alarms, and immediately notify emergency response personnel and or dispatch center
- Respond to calls for assistance as directed by GSOC (Global Security Operations Center).
- Train new officers on post duties as needed and or when instructed by GSG Protective services
- Additional essential duties will be defined in the Post Orders of the specific post for which the Rover is assigned
- Additional tasks duties will be assigned as necessary by GSG Protective Services
Requirements
The Response Officer position has the following requirements:
- Must have full flexible availability of at least 5 days a week, 24/7.
- Must be able to obtain Drivers Authorization up to a vehicle with a clean driving record and be 24 years of age (a waiver may be requested in certain circumstances)
- Must not have any medical restrictions related to standing, walking, sitting, or lifting up to 25 lbs.
- Must have excellent communication and customer service skills and must be able to work at all accounts, including public-facing accounts.
- Must have 2 years of experience in the military, security, or related work.
- Must have reliable transportation.
Special Requirement
- Occupants must maintain valid registration as a security guard throughout employment.
- Maintain a valid driver's license in good standing and continue to meet all requirements of the GSG Driver Authorization Policy.
Preferred Education and Experience
- Associates Degree or higher
- 2 years of experience in the military, security, or related work
PPO #16545
GSG Protective Services is an equal opportunity employer. GSG Protective Services is committed to providing a work environment free of harassment, discrimination, retaliation, and disrespectful or other unprofessional conduct based on sex (including pregnancy, childbirth, breastfeeding or related medical conditions), sex stereotype, race, religion (including religious dress and grooming practices), color, gender (including gender identity, gender expression and transgender), national origin (including language use restrictions and possession of a driver’s license issued under Vehicle Code section 12801.9), ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. It also prohibits discrimination, harassment, disrespectful or unprofessional conduct based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Overtime
- Weekend availability
Experience:
- Security Guards: 1 year (Required)
License/Certification:
- Guard Card (Required)
- Baton Permit (Preferred)
- Driver's License (Required)
Work Location: Multiple Locations