Job Description Summary:
Accounts for all transactions occurring during the day, records them properly and closes out each 24-hour period.
Job Tasks:
· Performs all duties of a front desk clerk/guest service agent.
· Pay close attention to guest wake up calls.
· Balance all guest room charges by department for the previous day; determine the dollar volume of business done by room guests in each department during the previous day and records it properly.
· Adds and balances additions/deletions to accounts receivable during the previous day.
· Checks and verifies the room status report and analyzes any discrepancies. Prepares housekeeping report for the next day.
· Prepares credit card billings, by credit card, and accounts receivable.
· Accurately posts all charges to guest accounts (room, tax, telephone, valet, food, beverage, misc., etc.).
· Checks and verifies all credit cards have been approved with proper authorization.
· Balances all sales figures and transfers information to daily report.
· Prepares daily report and marketing tracking report.
· May do exterior property lighting check.
· Select service properties may assist in breakfast bar set up.
· Maintain professional relationships when in contact with competitive hotels.
· Adhere to all Guests, Inc. official programs including but not limited to: call back, Meet & Beat, competitive call around, making popcorn, pet program, etc.
· Performs other duties as required or requested by management staff including attendance of hotel staff meetings and management company meetings.
Required Skills:
Job Type: Part-time
Pay: From $14.00 per hour
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
Salary : $14
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